「The room wasn’t ready when we wanted to check in but they upgraded us which was great. The suite was excellent. But continental breakfast was cold, omelette and sausage was cold. Spa jets wasn’t working. They need to upgrade the hotel.」
「A day before our arrival I called the hotel asking about early check-in. I explained we were coming to Green Bay for a 2 PM wedding. I spoke with Bailey, who assured me an early check-in would not be a problem at all and she would make a note of it on our reservation. Bailey was super friendly and happy to help is out. We checked in at 1 PM, 2 hours before regular check-in time. Bailey was at the front desk when we arrived and her demeanor was just as friendly and helpful as it was on the phone....
「The staff is always there to help with any issues that might arise and always make sure you’re comfortable with your stay. Will stay here again in the future」