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Four Points by Sheraton Houston Greenway Plaza

4.0 star property
Upscale Houston hotel in Greenway Plaza-Upper Kirby with 24-hour fitness

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Four Points by Sheraton Houston Greenway Plaza

Exterior
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, down comforters, pillowtop beds, desk
Breakfast and dinner served, American cuisine
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
77098, TX, Houston, 2828 Southwest Fwy
  • Popular LocationRice University4 min drive
  • Popular LocationHouston Zoo6 min drive
  • Popular LocationMD Anderson Cancer Center7 min drive
  • AirportHouston, TX (HOU-William P. Hobby)26 min drive
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Room options

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About the neighborhood

Houston

Located in Houston, Four Points by Sheraton Houston Greenway Plaza is in the city center. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center.
Visit our Houston travel guideOpens in a new window

What's nearby

  • Greenway Plaza - 7 min walk
  • Rice University - 4 min drive
  • Houston Zoo - 6 min drive
  • MD Anderson Cancer Center - 7 min drive
  • NRG Stadium - 8 min drive

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 27 min drive

Restaurants

  • Chick-Fil-A - 8 min walk
  • McDonald's - 9 min walk
  • Twin Peaks - 7 min walk
  • Starbucks - 13 min walk
  • Goode Company Seafood - 10 min walk

About this property

Four Points by Sheraton Houston Greenway Plaza

Upscale hotel near Rice University
Consider a stay at Four Points by Sheraton Houston Greenway Plaza and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site American cuisine restaurant, Upper Kirby Tap Room, offers breakfast, dinner, and happy hour. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, multilingual staff, and a front-desk safe
  • A gift shop, a TV in the lobby, and a computer station
Room features
All 216 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 3 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Upper Kirby Tap Room

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00–12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal outdoor pool opens in April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Houston
Four Points Sheraton Houston Southwest
Four Points Sheraton Southwest
Four Points Sheraton Southwest Hotel
Four Points Sheraton Southwest Houston
Houston Four Points Sheraton
Houston Sheraton Four Points
Sheraton Four Points Houston
Sheraton Four Points Southwest Houston
Sheraton Southwest Houston
Four Points Sheraton Houston Greenway Plaza Hotel
Four Points Sheraton Greenway Plaza Hotel
Four Points Sheraton Houston Greenway Plaza
Four Points Sheraton Greenway Plaza
Houston Four Points
Four Points by Sheraton Houston Greenway Plaza Hotel
Four Points by Sheraton Houston Greenway Plaza Houston
Four Points by Sheraton Houston Greenway Plaza Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston Greenway Plaza have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Houston Greenway Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Houston Greenway Plaza?

Self parking is available for a fee.

What time is check-in at Four Points by Sheraton Houston Greenway Plaza?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Houston Greenway Plaza?

Check-out is at noon.

Where is Four Points by Sheraton Houston Greenway Plaza located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 1 mi (2 km) of Richmond Avenue and Westheimer Rd. Rice University and MD Anderson Cancer Center are also within 3 mi (5 km).

Four Points by Sheraton Houston Greenway Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1005 reviews" "
Rating 8 - Good. 352 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 97 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Unacceptable
Upon arrival, we were informed that hotel is under partial renovation. NO restaurant on site, NO pool, NO workout facilities…just sleep. We cancelled and stayed up the street. Traveling with 2-baseball teams - this is completely unacceptable. SHAME on hotel AND HOTELS.com for not informing me.
Stayed 3 nights in Jun 2022

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although I really appreciate the staff's acknowledge of how shabby the hotel is (as it undergoes renovations), the photos of this hotel are VERY misleading. Aside from the amenities being shut down, the guest rooms look shabby, outdated, and nothing like the photos. We cancelled immediately after seeing these conditions and booked at a neighboring hotel. Someone should look into these room photos because they can't be from the same hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Good breakfast. Clean.
Stayed 1 night in Jun 2022

4/10 Poor

Sujay

Disliked: Staff & service, amenities, property conditions & facilities
3 star hotel with no amenities like dining or gym. Appeared understaffed.
Stayed 1 night in Jun 2022

2/10 Terrible

Ming

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything and everyone one there was generous and kind. My room was clean and comfortable.
Stayed 2 nights in May 2022

6/10 Okay

ROCHELL

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
DON'T use elevator closest to the check in desK
The room was comfortable. The check in process was simple. Some updates needed especially in the bathroom as the material on the bath has peeling and not a little bit. Also, 2 of the elevators are iffy. We stayed on the 2nd floor, pushed 2 on the elevator in which it stopped at 2 didn't open went upwards then slowly creeked down. My daughter informed the check in clerk his response was almost a "yeah we know" shrugged shoulder reaction. Nothing was done and the elevator on the opposite end won't light up 2nd floor if you push it so you only hope you land on the floor you selected. Last thing, you can take the steps but it won't lead you to the lobby just to the outside and you can't take them going up from indoors nor can acess it from the outside. Would NOT stay at this hotel again.
Stayed 3 nights in May 2022

4/10 Poor

LaToria, Longview

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was okay. Expect not knowing the pool, bar and restaurant would be closed. There was a roach in our room when we was getting ready to leave for the day. But the staff was really nice
Stayed 1 night in May 2022

6/10 Okay

ARTURO

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Nice location nice staff. In refurbished but the overall areas dirty lack of maintenance. Getting old .
Stayed 2 nights in May 2022

4/10 Poor

Marc

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor communication
The Hotel manager was great and friendly we check in to room and when we got there we noticed the room was dirty and stains on the bed called the manager and he was sorry and got us into a new room quck and easy. The other complaint was we where not notified that the pool, bar, and restaurant where closed for remodeling until we got there and nothing on the Hotels.com website about the closures either so our kids where pretty upset.
Stayed 1 night in May 2022