House of the Black Madonna

The hotel is in a really good spot, easily walking distance to most places & if you want to go to the Castle it’s just a short walk to the tram stop and pence to catch the tram. We did this and walked down to Charles Bridge and back. The hotel was clean and the staff were brilliant. The breakfast was excellent and so much to choose from, I had omelette with fresh smoked Salmon on the side. They had freshly squeezed orange juice which was amazing. The staff were perfect! Annoyingly the restaurant and bar are not open on Sunday’s & Monday’s. We arrived on Sunday & left on Tuesday. We stayed in room 45 on the 4th Floor and it is a lovely room & very spacious. The bath is big and the walk in shower was perfect especially the rain shower. The bedroom had an excellent large comfortable bed but unfortunately the room was hot and couldn’t cool it down without opening a window which was then noisy, the maintenance guy had a look straight away but turned the room stat up? The reception guy turned it half way but it didn’t make a difference. The fridge was good but very noisy especially when trying to get to sleep. The room was just by the lift which again was noisy. Note, If you want to watch Netflix you need to have your own account!

The room was perfect.It was clean with a large tub, bath salts, body wash, shampoo, conditioner, lotion, large towels with heated towel rack. There was a cofee machine in the room as well as the lobby, which also had a lounge. The bed was very comfortable. The hotel was very beautiful and secure. It was centrally located. The staff were friendly and always happy to give recommendations. There was one exception. Raul wasn't necessarily rude, but didn't seem very friendly or helpful. Overall, I would recommend staying there.