Hôtel-Dieu de Québec
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Les Lofts de la Barricade – Par Les Lofts Vieux-Québec
Old Quebec
Price was ￥553,092, price is now ￥500,584 per person
￥500,584
per person
Dec 17 - Dec 19
found 1 day ago
Roundtrip non-stop flight included
Tokyo (HND) to Québec (YQB)
9/10 Wonderful! (464 reviews)
Terrible Noise and Disappointing Customer Service
The first night was fine, but the following two nights were severely disrupted by loud footsteps and repeated metallic banging noises from the ceiling and walls.
I provided video evidence, and staff came to inspect, but the noise continued. No explanation, solution, or alternative room was offered.
Management refused my partial refund request, claiming they couldn’t identify a defect.
Not finding a defect doesn’t mean the noise didn’t exist. Very disappointing customer service and complaint handling. I would not recommend this property to anyone who values a good night’s sleep.
Reviewed on Nov 15, 2026
Browse tours and tickets to explore Hôtel-Dieu de Québec
Tours & day trips
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From Montreal: Quebec City One Day Trip with Hotel Pickup
Activity duration is 13 hours
9.2 out of 10 with 221 reviews
Free cancellation available
Private & custom tours
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Private Half-Day Montmorency Falls and Ste-Anne-De-Beaupré
Activity duration is 3 hours and 30 minutes
9.6 out of 10 with 162 reviews
Free cancellation available
Food, drink & nightlife
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Old Quebec City Food Tour with 10+ Authentic Local Tastings
Activity duration is 3 hours
9.8 out of 10 with 823 reviews
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Adventure & outdoor
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Quebec City: Guided Goat Hike & Beaver Dam Visit with Picnic
Activity duration is 3 hours
9.8 out of 10 with 9 reviews
Free cancellation available
Classes & workshops
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Old Quebec: Nordic Spa Thermal Experience
9.6 out of 10 with 308 reviews
Free cancellation available
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.