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"it took a long time for the water to get hot. It was very chilly in the morning and we couldn’t even turn the heat up so we were very cold in the room."

"As a family of four we look for comfort in a room with space. This room was a good size, room for luggage and humans. The bathroom floor stayed wet and we had to use several towels to mop it up. Great location. "

"We stayed here to make our early morning flight easier. The shuttle was full for the 4:30, 5, and 5:30 time frames so we were forced to get the 4:00 shuttle. This made for a very long travel day and I was disappointed in this aspect of our stay."

"Two staff members went above and beyond. They worked quickly and resolved issues not just for us, but others. Curtis at front desk and Kyle at bell desk had professional servant leadership with everyone they helped. "

"Very nice, clean "

"Great stay. Room was nice. Loved the water and coffee area. Staff was great. Location is great as well! Close to a lot of things. The only thing I was a little disappointed in was we had to leave a day early due to an emergency at home. I wasn’t sure if we’d be able to get any money refunded but I asked the front desk at check out and he said if I contacted Expedia and let them know, he was sure we could get something back. But when I contacted Expedia, they said they called the hotel but the hotel said no they couldn’t do anything. Just a little frustrating."

"Bit of a issue with the reservation but the staff was absolutely top notch and fixed everything. Thank you!"

"The property was well put together. I really enjoyed the environment and the people around."

"Three day stay was perfect for local site seeing and eating. Easy bus route from the Amtrak station and easy bus routes to South Street, Washington Park or just walk to. "