Search Horseshoe Bay Cottage Rentals

"Very good"

"Be wary when handing over a cash security deposit. I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at the Motel for next time I come back & stay. They've gone against what they told me. Is this even legal? I'm not returning to Townsville. Was there briefly for a family funeral. I'm waiting on the manager to call me back and sort this out. They said she's busy with meetings and could take 3 days. I said I'd be calling tomorrow. Hopefully this should be sorted out."

"Great hotel, close to everything, clean and great price. "

"Good on site parking"

"Bathroom was not very clean. Previous persons towel left in room"

"Breakfast was good value for the money. Air con in the room was a little loud. Shower in bathroom very good."

"Very unclean, mould in kitchen, bedroom cupboards and drawers. People smoking on balconies. Otherwise ok but this time not worth the money unfortunately. "

"I stay at Rambutan regularly and enjoy"

"I have to say that i felt so unwelcoming here this time. Like i was a hassle to deal with.. Maybe as i was not dressed in finery. And had been rather flustered trying to find a place to park my motorhome so i could check in. They seemed to really struggle with the bare niceties. Like i was not up to their standards.. I Struggled bringing my luggage in. Yet not 1 person from staff offered to help. They literally just watched me fumble doors open with my hands full.. On my departure, i had requested a late check out when i booked. And asked if it had been granted or not.. but received no replies at all. So i was late checking out. Male staff member was much friendlier than the female and actually brought the luggage trolley up for me. I did ask for it . And again, they stood behind the desk and proceeded to watch me make a fool out of myself trying to get through the doors with an over loaded trolley.. A gentleman who walked in saw me and instantly helped me squeeze out of rhe lobby door"