Outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Halepuna Waikiki by Halekulani

4.5 out of 5
Halepuna Waikiki by Halekulani
2233 Helumoa Road, Honolulu, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 689 out of 881 reviews" "
Rating 8 - Good. 123 out of 881 reviews" "
Rating 6 - Okay. 46 out of 881 reviews" "
Rating 4 - Poor. 12 out of 881 reviews" "
Rating 2 - Terrible. 11 out of 881 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Highly recommend, completely happy with our stay!!
Stayed 3 nights in May 2024
Response from Ryan F on May 22, 2024
Thank you for completing our guest survey. We are glad that you enjoyed your stay with us.

10/10 Excellent

yuka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the bath tab and strong pressure of shower with hot water. It helps me unwind.
Stayed 7 nights in May 2024
Response from Ryan F on May 21, 2024
Thank you for completing our guest review. I am glad that you enjoyed the bath facilities.

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beach was a short walk away. Pool was excellent.
Stayed 2 nights in May 2024
Response from Ryan F on May 21, 2024
Thank you for completing our guest survey. We are glad that you liked our 8th floor pool as well as the location of our property.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Will come again.
Stayed 5 nights in Apr 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest survey. We are glad that you enjoyed your stay with us.

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest survey.

10/10 Excellent

LINGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staffs are friendly too. Like their washroom and the automatic sheers!
Stayed 1 night in May 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest survey. We are glad that our staff helped to make your stay most enjoyable.

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The picture of the pool is not the correct pool. They use photos of there sister property which is must nicer in the photo.
Stayed 1 night in May 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest survey. We will have our team communicate with Expedia to insure the proper photos of Halepuna are being displayed.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest review.

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location to the beach and surrounding area for dining and shopping. Restaurant was average but there are plenty of other places within walking distance to hotel. We enjoyed our stay
Stayed 4 nights in May 2024
Response from Ryan F on May 14, 2024
Thank you for completing our guest survey. We are glad that you enjoyed your say with us as well as our convenient location in Waikiki.

8/10 Good

Michael, Saipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, with clean and well amenitized rooms. I would have given a 5 star excellent rating if not for the disappointing dining experience at the lobby restaurant -- pricey, very poor service, and mediocre food quality. Otherwise great stay. Special kudos to the awesome valet parking team at the entrance! They made us feel welcomed from our arrival through to our departure.
Stayed 4 nights in May 2024
Response from Ryan F on May 14, 2024
Thank you for completing our guest survey. I am sorry that your experience at our Lobby restaurant did not meet your expectations. I am happy that you liked the service of our Valet team as well as the room amenities.

6/10 Okay

Nancy Ann

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The facility is fine. Ocean view room had limited view. Pool is fine. Some staff is strong and friendly
Stayed 2 nights in May 2024
Response from Ryan F on May 14, 2024
Thank you for completing our guest survey and for your kind words about our staff.

8/10 Good

Yeoncheol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from Ryan F on May 20, 2024
Thank you for completing our guest review.

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Great staying
Stayed 2 nights in May 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest survey.

10/10 Excellent

Xiaolei

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed with different properties, Halepuna is among the top tier. The laundry room is very nice. It’s quieter than we had expected. Great view in our oscean view room.
Stayed 4 nights in May 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest survey and for your kind words about our property. We are glad that you enjoyed the use of our laundry room as well as the view of the ocean from your room.

10/10 Excellent

Jun Yong

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back again
Stayed 4 nights in Apr 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest review. We look forward to a return visit.

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the beds are comfortable. The Infiniti pool is so-so , drinks at the pool were not that great. Fitness center is small Bakery is ok , not many healthy options and overpriced. Although hotel provided water the first day in our room , they didn't provide additional water without having to ask daily.
Stayed 4 nights in May 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest survey. I am sorry that we were unable to meet your expectations of our amenities and facilities. I am glad that your room was quiet and bed was comfortable.

10/10 Excellent

Tarisa Onesa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really great stay and was added an additional bonus for my birthday!
Stayed 4 nights in May 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest survey. We are glad that you were able to celebrate your birthday stay with us.

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the nice customer service and room. The pool bar prices are slightly ridiculous though, even for the convenience and location.
Stayed 4 nights in Apr 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest review. I am sorry that the prices of the food and beverage options at our Vitality pool did not meet your expectations. I am glad that you enjoyed our room appointments and interaction with our staff.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest review.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with a fancy Japanese Toto toilet and other modern amenities like a control panel for lights and blinds. The only downside is the cheaper rooms overlook a parking lot. Definitely book an ocean view room if you care about the view or ask to be moved to a higher floor. Excellent customer service with an infinity pool that overlooks a peak-a-boo ocean view. Walking distance to all the shops and restaurants and a stone's throw from the beach. Cool gym with modern workout equipment. Pay laundry if you need to wash your clothes. I'd stay here again.
Stayed 3 nights in Apr 2024
Response from Ryan F on May 13, 2024
Thank you for completing our guest review. I am sorry that the view from the Standard room did not meet your expectations. I am glad that you enjoyed the location of our property as well as our amenities. We look forward to a return visit.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the hot spots, including the beach, in Waikiki, I really enjoyed Halepuna. But I greatly appreciated their above and beyond service and the pool was amazing!
Stayed 4 nights in Apr 2024
Response from Ryan F on May 8, 2024
Thank you for completing our guest review and for your kind words. We are also glad that our staff helped to make your stay most enjoyable.

10/10 Excellent

Deanne, Maple Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. It was conveniently located and the views were beautiful.
Stayed 6 nights in Apr 2024
Response from Ryan F on May 8, 2024
Thank you for completing our guest survey and for your positive feedback about our staff and location of our hotel.

8/10 Good

Bradley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet night, so got some sleep after a long flight.
Stayed 1 night in Apr 2024
Response from Ryan F on May 8, 2024
Thank you for completing our guest survey.

10/10 Excellent

Duyen, Santa Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, great location and best service. Friendy staffs. Highly recommended!
Stayed 3 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review and for your positive feedback of our property and staff.

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest survey.

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and they loved the swimming pool :) We will definitely come back!
Stayed 2 nights in Feb 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review. We are glad you enjoyed your stay with us and look forward to your return stay.

10/10 Excellent

Aaron

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Halepuna, our first in late 2021. The accomodations are comfortable and we love having an oceanside room/balcony to enjoy the sunsets. The staff are excellent and accomodating. The area is very convenient, near the beach and many food/shopping options. Looking forward to returning soon!
Stayed 4 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review. We are glad that you enjoyed your return visit with us and look forward to many more stays.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest survey.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest survey.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Halepuna was a great hotel and we would definitely consider it for a future stay. Their location was convenient to the mall, shopping, beach, and lots of great dining options. The hotel staff was kind to recognize our honeymoon occasion with a complimentary bottle of sparkling wine. We felt very welcomed and taken care of during our stay.
Stayed 4 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review. We are glad that you enjoyed the location of our property and the complimentary amenity to help celebrate your honeymoon.

10/10 Excellent

Huimin

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Stayed 4 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review.

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Ryan F on Apr 25, 2024
Thank you for completing our guest review.

10/10 Excellent

Nattachai

Stayed 2 nights in Apr 2024
Response from Ryan F on Apr 24, 2024
Thank you for completing our guest review.

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous helpful staff. Beautiful property., very clean. Loved the views from the room and the pool area. A must stay. Will Definitely be back!
Stayed 3 nights in Apr 2024
Response from Ryan F on May 1, 2024
Thank you for completing our guest review. We are glad that our staff helped to make your stay with us most enjoyable.

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality, location, cleanliness, and spaces. Will be staying again!
Stayed 3 nights in Apr 2024
Response from Ryan F on Apr 23, 2024
Thank you for completing our guest survey. We are glad that you enjoyed your stay with us and look forward to your return.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and helpful
Stayed 3 nights in Apr 2024
Response from Ryan F on Apr 23, 2024
Thank you for completing our guest review and for your kind words about our staff.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and facilities! Close easy walk to the beach, restaurants and shopping! Friendly staff and great experiences! Recommend it!
Stayed 7 nights in Apr 2024
Response from Ryan F on Apr 23, 2024
Thank you for completing our guest review. We are glad that you liked the location of our property and that our staff helped to make your stay most enjoyable.

10/10 Excellent

sina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff
Stayed 2 nights in Apr 2024
Response from Ryan F on Apr 23, 2024
Thank you for completing our guest survey. We are glad that you enjoyed your stay with us.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We also love the bakery!
Stayed 7 nights in Mar 2024
Response from Ryan F on Apr 23, 2024
Thank you for completing our guest survey.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with the city view , got room with partial city view. I mean there is a hotel right in front of so you can see other people , but from the bed there is a nice city view and amazing sunrises.
Stayed 2 nights in Apr 2024
Response from Ryan F on Apr 21, 2024
Thank you for completing our guest survey.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan F on Apr 21, 2024
Thank you for completing our guest survey.

10/10 Excellent

Ye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, staffs are friendly, will come back next time.
Stayed 2 nights in Apr 2024
Response from Ryan F on Apr 21, 2024
Thank you for completing our guest review. We are glad that you enjoyed your stay with us and look forward to your return visit.

10/10 Excellent

Sonya Lin

Liked: Cleanliness, staff & service, property conditions & facilities
We love our stay at Halepuna. Wish we could stay longer!
Stayed 4 nights in Apr 2024
Response from Ryan F on Apr 17, 2024
Thank you for completing our guest review. We are glad that you enjoyed your stay with us. Perhaps you may stay longer with us on your next visit to the islands.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal!! We were greeted every time we sped passed the desk, and they even had a bottle of wine waiting for my birthday!!
Stayed 3 nights in Apr 2024
Response from Ryan F on Apr 17, 2024
Thank you for completing our guest review. We are glad that you were able to spend your birthday vacation with us.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing in every way! The valet parking is the same price as self-parking, so why not treat yourself! The valet staff, front desk staff, and room staff were equally wonderful! The location was perfect! Walkable to an ABC shop just around the corner to pick up snacks and drinks. Walk just around the corner and find endless shopping and dining options. There is an area just a few blocks down that is home to 13 food trucks, serving foods of all kinds! The room was extremely clean, and the view was breathtaking! Lots of modern and high-end room amenities. We overwhelmingly recommend this hotel! We will definitely return!
Stayed 3 nights in Apr 2024
Response from Ryan F on Apr 17, 2024
Thank you for completing our guest survey and for your kind words about our property and location in Waikiki. We are glad that our staff helped to make your stay most enjoyable and we look forward to your return visit.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a home away from home. We can't wait to come back!
Stayed 4 nights in Apr 2024
Response from Ryan F on Apr 17, 2024
Thank you for completing our guest survey. We look forward to your return stay.

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at the hotel.
Stayed 4 nights in Apr 2024
Response from Ryan F on Apr 17, 2024
Thank you for completing our guest review.

10/10 Excellent

Julieta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were beautiful, extremely clean, however my favorite part of the stay were the staff. They were all incredibly kind and helpful throughout our stay.
Stayed 6 nights in Apr 2024
Response from Ryan F on Apr 15, 2024
Thank you for completing our guest review. We are glad that our staff helped to make your stay most enjoyable.

10/10 Excellent

Rodney

Stayed 3 nights in Apr 2024
Response from Ryan F on May 8, 2024
Thank you for completing our guest review.