ホラデイ ホテル

「Nice, clean hotel. Centrally located for our hiking adventures and good restaurants close by (very short walking distance). No complaints and would recommend.」

「とても綺麗で部屋も広く快適に過ごせました。」

「I booked an accessible room online through Expedia to stay with my mom who is in a wheelchair. I specifically booked an accessible room with a roll-in shower and bathroom. When I got to the hotel, they said the room was not available. I had no other options so we stayed in a different room with no wheelchair accommodations. My mom couldn't shower for the entire stay and maneuvering the toilet was very difficult. The front desk said I should have called them directly before booking to verify the...

「convenient」

「Thank you for issuing a refund when I accidentally canceled my original booking. I really appreciated it. Since I still wanted to stay at the hotel, I made a new booking shortly after the cancellation and asked for a refund only for the original booking. However, the hotel also canceled my new booking and refunded both reservations. I only noticed this just before my stay. Fortunately, a room was still available, so I was able to stay as planned.」

「excellent」