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Reviews of The Noble Swan Central Dong Du Hotel

3 out of 5
The Noble Swan Central Dong Du Hotel
30 Dong Du, Ben Nghe, District 1, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hiang Swee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was check in at about 6pm in the evening and told the front desk will check out on next day around 1pm to airport . Then the next day i was not given notice early. When the other staff come and knock my door about 1230pm immediately we pack n leave the hotel . The staff impose me VN dong 150.000 . Not felxible at all . NOT RECOMMEND TO STAY WILL NEVER COME AND STAY !!!!!
Stayed 1 night in Dec 2023

8/10 Good

Shania

Stayed 1 night in Nov 2023

4/10 Poor

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dodgy Area, I got to the hotel and it would be scary for females in the area . Bathroom Mat has Huge stains over it.
Stayed 1 night in Aug 2023
Response from The Noble Swan Management on Sep 11, 2023
Dear CHRISTOPHER,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. It is very upset that you particularly find our area is dodgy and scary for females, I would love to hear more about this if you have time to drop us an email. This could mislead our future guests to have a wrong image of the location as we located in one of the very best area in heart of D1, HCM city. Last but not least, we have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Hieu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect.
Response from The Noble Swan Management on Aug 23, 2023
Dear SANIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Good

Graeme

Traveled with family and small children
Liked: Staff & service
Great location and the staff were excellent - so warm and welcoming! The room was a decent standard but looked like it had decorated in a hurry with paint on the TV and furniture. For the price, location and welcoming staff I'd recommend.
Stayed 5 nights in Aug 2023
Response from The Noble Swan Management on Aug 10, 2023
Dear Mr. GRAEME,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Central Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Good

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024

8/10 Good

Verified traveler

立地良し
Dong Khoi通りの両替所まで徒歩3～4分、1番バスの停留所まで徒歩2分ほどの好立地。以前はホテルの真ん前から発着していたが、始発なので終点Cho Lonまでだと乗りっぱなしで便利。バスが2台停まっていたり車内が空っぽのときは、大抵目の前の歩道カフェで運転手と車掌が休憩しているため、その動きを注視すべし。前のバスに乗って待っていても、後ろのバスが先に出てしまうことがある。ホテルの3軒となりにAn Namという高級食料品店ができ、土産物を調達するにも便利になった。
Stayed 2 nights in Dec 2023

10/10 Excellent

KEIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Noble Swan Management on Nov 23, 2023
Dear Mr. KEIYA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 Poor

SUNGHYUCK

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Noble Swan Management on Nov 3, 2023
Dear SUNGHYUCKWe are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Poor

Hung

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke verdt - selv om den er rimelig
Rimelig hotell og hyggelig personale, men veldig slitte og skitne rom. Det var fluer på badet vårt og vi sa ifra men ingen gjorde noe. Det andre rommet hadde en ødelagt air conditioning men Det ble heller ikke gjort noe med.
Stayed 3 nights in Sep 2023
Response from The Noble Swan Management on Sep 11, 2023
Dear HUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

??

Liked: Staff & service, amenities
Disliked: Cleanliness
日本人の方へ、日本のホテルを想像して泊まってはいけません。掃除やタオル交換などは一声かける必要があります。そういった煩わしさはありますが、スタッフの皆さんはとても親切で親身になって対応してもらえます。
Stayed 9 nights in Aug 2023
Response from The Noble Swan Management on Aug 23, 2023
Dear Mr. ?? SANIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.