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"Cockroaches in the room, shower is broken. Impossible to swim in the ocean as its one big parking for boats and water full of oil/diesel. Swimming pools are good, but Kids park is very old and rusty"

"Very great hotel ! Food was excellent and so the staff and service! "

"Overall the property was well maintained, safe, and beautiful. There was plenty to do onsite! However, as a "Privilege" guest with premium services, our initial concierge failed to provide us the proper access pass to recieve the premium services. I was utterly disgusted when I told they would not serve us. It was embarrassing!"

"Specific staff at the adult El Baso DJ pool needs to addressed. Absolutely awful and is so rude doesn’t talk or even come up to you for drinks. "

"The place is huge. The staff were friendly. The food was eh. The Brazilian steak house was good. We didn’t go expecting the best food so that wasn’t shocking. "

"Awesome "

"Enjoyed my stay "

"First I would like to stay that the staff was wonderful! This was my second time at this resort but my first time was better. The resort is adding a new section so I feel like the company has cut corners because of this. The food was much better the first time we were there and at that time our favorite place was the steakhouse. This time the steakhouse was absolutely terrible! I would not recommend going there. Overall the food was okay keep in mind everyone has different palettes. But I will say the resort does need to work on getting a nice chef or chefs to overhaul their food especially in the buffet. Coming to the Dominican Republic I would expect to have some authentic Dominican food at least one night a week however that was not an option the entire time we stayed there. They're also insect issues that they need to get better control of. Unless those issues are fixed it'll probably won't be returning to that resort again but again it's not the workers fault we enjoyed them our entire stay. I will say to read some of the reviews that are not high scores as there are some truth to them too some of them."

"Great resort to stay in!!! "