Hirado Vacations from ￥54,970

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Excellent property with a lot of interesting fine details. The staff was welcoming and friendly. It was a birthday occasion for us. Several staff came in to sing birthday song with placards. And gave us complimentary photo.

This is an amazing. Way exceed my expectation and the service is great. The staff is also very helpful and go extra steps to help.