We’ve rented properties many times and this had to be the most disappointing. In no particular order: there was a Mr. Coffee machine with a mismatched carafe so that it didn’t drip correctly and caused a big mess. It should be thrown away. They didn’t have any kitchen spices, not even salt and pepper. A former review said that the kitchen was well appointed. It looked as if someone had gone to a garage sale and bought a box of old pots and pans with mismatched lids. None of the four adults found the two king beds particularly comfortable. Before we came here, I had emailed the host and received no reply, so I called asking for confirmation that there was a gas grill on the property. He left me a message indicating that he was not sure and I should look at the pictures and check the amenities listed on VRBO. (It did not say there was a grill, but the picture showed one; that is why I asked.) What they had there was a charcoal grill, and it was rusty and filthy with grease and overflowing with ashes. One of the dining room chairs is badly broken. There were no basic cleaning supplies. The light over the kitchen sink does not work. Beach or pool towels would have been nice to have. There were no instructions for the tv other than to reboot it if it didn’t work. We were never able to get the streaming services to work. We had brought a DVD with us, plugged in an old DVD player that was in the cabinet, and watched a color movie in black and white. Finally, even though this condo was listed as child friendly, it has open railings and open stair steps (no risers) up to the third floor. The openings of the railings measured 7.5” across, so we had to keep a close watch on our very active two year old granddaughter all week. I don’t know if Hilton Head Vacations, Inc. manages all of the condos in Sea Pines. This condo does not have the feel of staying in someone’s home. It is run like a hotel, with small soaps, etc. and linens that you would get in an overnight hotel. We love Hilton Head, but would never come back to this condo or any condo that is managed by Hilton Head Vacations.