ハイランドテラス ホテル

「Our room was clean and neat right near the office which we luv they always looking out for usthe staff know us so customer service is excellent we luv it because we can make groceries shop and get on the bus to our room safe and as always we wil continue to get a room here 」

「全体に建物の老朽化が目立ってはいたが、宿泊するだけなら何の問題も感じなかった。朝食が無料なのは大変助かった。できれば野菜があると嬉しい。英語が不自由にもかかわらず丁寧に対応していただいた。」

「Very friendly staff」

「Air conditioning was fine, staff was not there when we tried to check out, and only Spanish speaking people around. Breakfast was bare minimum. 」

「Good」

「The staff was wonderful, friendly and helpful. The hotel was very clean. I will be back to this hotel if staying in Richmond again.」

「The breakfast was of that of champions and the room was very clean」

「Parking was great breakfast was very limited n ended before we even woke up n showered. Employees were great.. we tried to stay 3 night this month but couldnt find the rt location we had this time so stayed at a much less quality place.. 」

「The staff were super helpful and friendly; especially Jerome Forehand. He made a great suggestion regarding returning our rental car. he said to return the rental car the night before our flight(6:00 AM). he said that they would pick us up at the airport and take us to the airport which was 4:00 AM. his suggestion saves us the hassle of returning the car in the morning. Just an overall great experience; the room and the breakfast. Keep up your good work. 」

「The room was very clean and spacious.」

「Charisse and Quentin went out of their way to just be KIND people. Was blessed with both their abilities just to be outstanding, beautiful souls to work this property. Kudos to both of them!」

「The shower doors fell off and the pillows were kind of flat. Long dark hair in the shower. Lobby and bistro were very nice.」

「Easy to get to and bigger then expected for a room」

「Everything you’d expect」