ハイランド ホテル

「The front desk was so nice and the room was clean and perfect for what I needed. The parking lot was extremely well lit if you are getting in late. Will for sure consider staying here again.」

「トイレの水が流れなくてびっくり」

「Accommodating 」

「comfortable, but short on towels, and the towelhanger on the bathroom door was missing.」

「Checked in, then started noticing some shady characters loitering in the parking lots. 2 seperate incidents involving police, all before dark! Bed sheets had stains, shower was dirty! I'll never be back」

「Check in was a nightmare, the guy who helped me looked like he was un educated. I gave him my passport and he found my name on the tablet. Then when he had to make my room card he couldn't find my assigned room. Then he kept asking is your name John, is your name Suzan ets. I mean we just confirmed my name, and he has my passport open in front of him. Check in was a painful 25 minute process. Then my room looked like someone just took a shower as the bathroom floor was wet, the bed sheets were...

「Staff was very friendly and professional, stay was enjoyable.」

「The hotel refused to let my 19 year old daughter check in because she wasn’t 21. The policy was written in the smallest font possible at the very bottom of the page. I had to pay for another hotel for my daughter because of this issue. They attempted to refuse refunding me because of their supposed policy that they put in the least obvious place possible. In the end they refunded my money because I refused to just let them steal from me. The staff was rude and not helpful at all.」

「I arrived at around at 11pm becaue of heavy traffic from Charlotte Airport, and checke out at 9am in tomorrow morning. So I had not experiene so much, but front desk was waiting for me and preparerd my check in so that it proceed smoothly. The room was clean and had enough space for one person. 」

「I need new towels and wash clothes. I stopped at the front desk and was informed I had to go bring the dirty towels to the front desk before I could get clean towels」

「Yes to both. The bathroom needs a little tender care.」

「Nice big rooms plenty of places to go eat around you very worth the money 」

「Old towel drying in the closet. Check in at 3, no one in the office. Didn't stay.」

「Room and staff were great Breakfast was ok」

「The worse 」

「The first room we had was really dirty then next room had no soap or anything in it. I couldn't take a shower if I wanted to」

「This was a clean hotel.」