"Expedia and their site says they have free airport shuttle...they do not. Someone needs to update now. Carpets were worn out in the halls. The service and friendlyness of the staff is what makes this hotel worth staying at. Also room was huge. "
"Expedia and their site says they have free airport shuttle...they do not. Someone needs to update now. Carpets were worn out in the halls. The service and friendlyness of the staff is what makes this hotel worth staying at. Also room was huge. "
"Staff is helpful and polite, onsen is good, breakfast's food & environment are excellent . Dislike the staircases at the entrance, difficult to take luggage for check in and out.
Will come again."
"Staff is helpful and polite, onsen is good, breakfast's food & environment are excellent . Dislike the staircases at the entrance, difficult to take luggage for check in and out.
Will come again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
My husband and I recently stayed at this hotel for 3 nights. At first, it was a bit claustrophobic in that, it measured 127 sq. ft., but we quickly got used to it and surprisingly, it was quiet, clean, accommodating to our needs, was within walking distance to several restaurants, and get this: we have stayed in many, many 4 and 5 star hotels and this bed was very, very comfortable and the pillows were exceptional! So much so, that I wanted to purchase one but to no avail! BTW, we stayed at...
My husband and I recently stayed at this hotel for 3 nights. At first, it was a bit claustrophobic in that, it measured 127 sq. ft., but we quickly got used to it and surprisingly, it was quiet, clean, accommodating to our needs, was within walking distance to several restaurants, and get this: we have stayed in many, many 4 and 5 star hotels and this bed was very, very comfortable and the pillows were exceptional! So much so, that I wanted to purchase one but to no avail! BTW, we stayed at...
The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator.
Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh...
The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator.
Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh...
Laurence
Reviewed October 14, 2025Reviewed October 14, 2025
The hotel is right next to the train station, which is very convenient if you’re traveling around the area. The rooftop onsen is small but great for relaxing your muscles after a long day of walking. The breakfast is one of the best free breakfasts I’ve had, there are plenty of options to choose from. The staff were very helpful, they helped me figure out my luggage shipment.
The hotel is right next to the train station, which is very convenient if you’re traveling around the area. The rooftop onsen is small but great for relaxing your muscles after a long day of walking. The breakfast is one of the best free breakfasts I’ve had, there are plenty of options to choose from. The staff were very helpful, they helped me figure out my luggage shipment.
The staff was really helpful and helped me with the lock and ordered a taxi for me. I just use it for one night and I wanted it to be close to the airport. the limited options without a car was a lot less important to me than the nice mattress abd the non smoking policy.
The staff was really helpful and helped me with the lock and ordered a taxi for me. I just use it for one night and I wanted it to be close to the airport. the limited options without a car was a lot less important to me than the nice mattress abd the non smoking policy.
Very nice hotel located 15 minutes walk from Nishi-Isahaya train station. Good, economical base for heading into Nagasaki. Substantial breakfast included with room rate. Great, friendly, professional staff. Super clean common areas and room. Overall excellent value.
Very nice hotel located 15 minutes walk from Nishi-Isahaya train station. Good, economical base for heading into Nagasaki. Substantial breakfast included with room rate. Great, friendly, professional staff. Super clean common areas and room. Overall excellent value.
It was very convenient and confortable stay, in the local town by the sea and the port for the business trip to Matsushima island!!
Also the room was clean and the big bus was nice to relax and enjoy!!
It was very convenient and confortable stay, in the local town by the sea and the port for the business trip to Matsushima island!!
Also the room was clean and the big bus was nice to relax and enjoy!!
Beautiful Nagasaki hotel; well maintained. Rooms are new and with useful tech features. Views are great from the rooms. Location at Nagasaki station is ideal.
Staff is helpful to a point -but they insist their rules must be strictly followed. For example one cannot eat outside food in the lobby - the lobby cafe has a small coffee stand with a very limited selection. If you want to drink a soda in the lobby for example while waiting for someone you're out of luck - no outside food in the lobby...
Beautiful Nagasaki hotel; well maintained. Rooms are new and with useful tech features. Views are great from the rooms. Location at Nagasaki station is ideal.
Staff is helpful to a point -but they insist their rules must be strictly followed. For example one cannot eat outside food in the lobby - the lobby cafe has a small coffee stand with a very limited selection. If you want to drink a soda in the lobby for example while waiting for someone you're out of luck - no outside food in the lobby...
Michael
Reviewed October 30, 2026Reviewed October 30, 2026