ヒデンウッド ホテル

「Poor cleaned and dirty sheets」

「Parking was spacious. All the Yorktown attractions were very close. The staff were attentive .」

「Under the toilet , is very nasty . Dust everywhere. Walls and doors bathrooms are dirty!」

「The staff were polite, the room was clean. Breakfast was minimal, not much to choose from. So I skipped it while my husband had a yogurt and coffee. Parking was safe It was idea for us as we spent one night.」

「Stayed for five nights for attending a conference by waterfront. Located in quiet residential area. Starbucks is just across the street and MacDonald and other restaurants are nearby. Room was spacious and clean. Breakfast is decent and prepared by a friendly staff. Slow WiFi is a negative point.」

「部屋の清掃が滞っている。 到着後チェックインまで部屋の清掃の為に3時間ほど待たされた。 また、6日間滞在したが一度も部屋の清掃が行われなかった。」

「Had fleas in the room. (My wife got mad leaf early. Didn't even want to eat breakfast. Got bit on the back of my neck and arm. Got up in the morning they were in the tub and on the wash clothes that we had used. I killed a few. And put them in a plastic bag. An took them to the front. Spoke to a young lady at the front desk. And told her about the situation. No manger came to speak to me at all . Have not heard from them yet. And the young lady said that they would call.」

「Avoid this hotel at all costs!! We reserved two rooms for two nights. BOTH ROOMS were filthy. There was pubic hairs on the one bed. Some other kinda hair on the others. I called and asked for beds to be CHANGED. They came in and brushed the hairs off, turned over the pillows and moved on to the other room. We had six kids. It’s sad when none wanted to stay there. The bathtub was dirty. Elevator said it was on floor 82? There isn’t 82 floors. The stairs were scary and dark with emergency tags...

「Excellent breakfast bar」

「They cancelled my reservation and didn’t even tell me. I traveled across the country to find out at 11pm my room was cancelled. Absolutely ridiculous!!」

「The staff were phenomenal. I couldn't ask for better customer service. I realized this is a budget choice but the breakfast was pretty lacking, I only drank the coffee because the rest was basically just low quality white carbohydrates. The room was not super well maintained. There were issues with the room that were not in good working order. For example, the bathroom door didn't close all the way which didn't matter for me since I was staying there by myself but would have mattered if I had...

「A/C was loud, always kicking on and off, curtains will not fully close so light was always coming into the room, Staff was helpful, but was never found, you have to call the office number to get a hold of them because they are also managing and cleaning the Red Roof Inn. Ice machine was not working on 4th floor, Parking was ok, no issues, Breakfast is not the best. No eggs,, they just give you the basics. Carpet was dirty. Coffee wasn’t the best. It was warm not hot. Elevator was out of...

「The area was ok. Check in and check out was fast and smooth. Rooms could've been cleaner. Bed and pillows uncomfortable, but we just needed to sleep and booked here. Parking was great, basically right at each door. No breakfast, but close to some restaurants. 」

「Very thing is very clean and the pool is very nice. We love it 100 percent」

「Wifiの接続が良い。バスルームのタオルが汚い。ロビーから駐車スペース辺りにハエが沢山出ている。朝食が不味い。」

「The walls had holes and the ceiling was leaking just dirty!」