Hendry County Vacations & Trips from ￥251,537

The room was very clean but small and very little space to hang things or put stuff anywhere. The bathroom had a pedestal sink and a tiny shelf for items. No hooks in bathroom to hang bathing suits and etc. Breakfast was great! Staff was wonderful!

We stayed in the towers. We were astonished by how poorly executed the elevator system was. For almost every ride up or down, we had extensive wait times. This was quite shocking for an experience we paid $700 a day for. On top of that, our room was only cleaned once, despite the fact that I asked for service. Lastly, the hotel seems to have been overused and slightly rundown, with handles broken, mirrors tilted–generally, far below the quality of a top flight hotel. It seems to be resting on its laurels, rather than paying close attention to the facility and quality of service. I was underwhelmed and definitely will not rebook there.

Be warned, they lock the thermostats at 72 degrees. We had to go back and forth with maintenance and the front desk for 2 nights for them to set it to 70 degrees. Windows are locked and filthy on outside. Bathroom window was covered with vines. Not enough loungers at the pool with just a handful of umbrellas. Room had scuffs on walls, ripped carpet, sheers were off rail so couldn't fully open. Elevator post advertises happy hour at attached restaurant with incorrect hours and we were never informed about the 2 free cocktails there daily. I rarely bother with reviews but want other visitors to be prepared. Check in area is at neighboring hotel and staff seemed bored to be there. Chamber maids were friendly though.

We loved our stay! What a beautiful place!! We will be back

Room was good. 1st day heavy smell. We opened thebdoors and window and was fine after that. Otherwise all good