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「I had to cancel my trip and could not communicate with anyone. I tried everyrhing. I will probably have to pay for a room I didn’t use. I have traveled extensively for 38 years and this is by far the WORST service I have ever received. I will not be using you or that hotel again. I know a lot of people who travel to this area and I will spread the word about how terrible the service is.」

「I showed up at the hotel with a cooler full of items that I needed to either refrigerate or freeze. I preferred freezing them. The staff helped me get everything ready and then they put them in the freezer for me. This allowed me to get home with my Hatch Green Chilies and surprise my wife. Every time I interacted with the staff they were cheerful and looking for an opportunity to be helpful. I was here for business and I hope I get sent back down to the area because I know where I want to...

「Conveniently located,」

「Website said no rooms so booked via Expedia. TV did not work. After speaking with staff only 1 channel worked. No in room coffee maker (but had microwave and refrigerator). No hot water after all day hike!! Won’t stay here again.」

「Nothing was really good about my stay」