ヘムズビー のリゾート

「Excellent customer service from the moment we arrived at the hotel. We love coming back to this hidden gem.」

「Would have liked a bedside light as I” like to read in bed also,some instructions for the cooker. Bed was comfortable , we had an enjoyable stay and would book again.」

「The property itself was lovely, clean, well presented, and in a fantastic beach location. Unfortunately, my experience was overshadowed by several unexpected issues that only appeared after booking through Expedia. The listing showed that dogs stay free, yet during the online check‑in I was charged £50 for my dog (£25 per night). I was also asked to pay a £30 non‑refundable damages insurance. None of these costs were disclosed upfront, and had they been, I would not have booked. I also...

「Beautiful hotel right on the seafront We had a great stay lovely tasty breakfast rooms were really clean great staff」

「Everything first class .room as booked by e.mail.」

「Rooms are on 2 different levels so very quiet. We stayed in room 2 which was lovely, with tea & coffee etc and very welcome biscuits. No need to bring shower products as they are all provided. Breakfast was excellent with a choice of items (ordered the night before). The fruit salad was fab & I can highly recommend the omelette! My husband had the full English, which he really enjoyed. Offered more tea/coffee & toast. The hosts Jane & Mark were lovely and very helpful regarding the local area...

「It was not very clean dust everywhere」

「Reception staff were pleasant, though noticeably lacking in basic local knowledge, such as the location of nearby bus stops. The room allocated did not match the full sea view room that had been paid for, and although £50 was deducted from the bill, this did not adequately compensate for the downgrade. The standout member of staff was Maggi at breakfast, whose service was consistently excellent. In contrast, the Sunday lunch was unacceptable in both quality and presentation, leading to us dine...

「We were greeted by friendly staff, our room was great although bathroom could have been cleaned more thoroughly. Food was lovely although as a vegetarian there wasn’t much choice. We had a great nights sleep and the staff were helpful and friendly.」