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The Watermill Hotel, Sure Hotel Collection by Best Western
3.0 star property

Comfortable hotel with rooftop terrace and business center

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May 2024
June 2024

The Watermill Hotel, Sure Hotel Collection by Best Western

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Superior Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast, lunch and dinner served
Combined shower/tub, free toiletries, hair dryer, towels

Overview of The Watermill Hotel, Sure Hotel Collection by Best Western

Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
HP1 2RJ, England, Hemel Hempstead, London Road, Bourne End
  • Popular LocationThe Snow Centre5 min drive
  • Popular LocationGadebridge Park8 min drive
  • Popular LocationWarner Bros. Studio Tour London8 min drive
  • AirportLondon (LTN-Luton)25 min drive
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Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 175 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking, View | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 175 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Family Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 220 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hemel Hempstead

Located in Hemel Hempstead, The Watermill Hotel, Sure Hotel Collection by Best Western is near a train station and on the waterfront. Some of the area's popular attractions include Warner Bros. Studio Tour London and ZSL Whipsnade Zoo. Delta Force Paintball Hemel Hempstead and Delta Force Paintball Kings Langley are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Hemel Hempstead travel guideOpens in a new window

What's nearby

  • The Snow Centre - 5 min drive
  • Gadebridge Park - 8 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • Ashridge Estate - 15 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • Luton Airport (LTN) - 33 min drive

Restaurants

  • The Bell Inn - 6 min drive
  • McDonald's - 13 min walk
  • The Mallard - 3 min drive
  • White Horse - 1 min walk
  • Sunrise Cafe - 5 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel near Warner Bros. Studio Tour London
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. The on-site restaurant, The Riverside, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Barbecue grills, a 24-hour front desk, and coffee/tea in the lobby
Room features
All 71 rooms feature comforts such as 24-hour room service, in addition to perks like free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends; GBP 10.95 for adults and GBP 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 10.95 for children
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is 1 mi (1.7 km) from Delta Force Paintball Hemel Hempstead and within 3 mi (5 km) of Boxmoor Golf Club and Rex Cinema. Gadebridge Park and The Snow Centre are also within 3 mi (5 km). Hemel Hempstead Station is 29 minutes by foot.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 237 reviews" "
Rating 8 - Good. 78 out of 237 reviews" "
Rating 6 - Okay. 64 out of 237 reviews" "
Rating 4 - Poor. 34 out of 237 reviews" "
Rating 2 - Terrible. 27 out of 237 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

2/10 Terrible

A

Business traveler
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
Stayed 1 night in Jan 2020

10/10 Excellent

Kenneth, Orlando, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Business traveler
Liked: Staff & service
Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable quite hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Doug

Business traveler
Liked: Cleanliness
Disliked: Staff & service
What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Stayed 1 night in Oct 2019