ヘルズ ゲート国立公園 エルザ ゲート周辺のホテル

「Great, fairly priced place to stay」

「L'hôtel est idéalement situé, dans un endroit calme entouré d'arbres et de fleurs, tout en étant proche du centre-ville et des lieux à visiter. L'accueil est chaleureux, les services sont excellents, et l'établissement est bien entretenu et propre. Même si nous n'avons pas pu profiter de la piscine pendant quelques jours en raison d'une panne, l'hôtel a fait un geste commercial en nous offrant un petit-déjeuner. La piscine a été rapidement remise en service, parfaitement entretenue et agréable....

「こちらの希望にすぐに答えてくれベットを一台増やしてくれました。　　　　　　　　　　　部屋自体は狭くなりましたが快適にねむることができました。　　　　　　　　　　　　　　クレセントアイランド・ヒルズゲート・ナクル湖・と近くいろんな動物が見られました。　当ホテルではボートに乗りカバなどをみました。　」

「Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. 」

「It’s safe and quite . 」

「Food and people are all good, there are domestics zipper and giraffes in the hotel courtyards, makes the stay exciting.」

「Good. Food no good.」

「Overall this was a nice hotel. The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room. When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable. 」

「Habitación espaciosa, baño limpio y lo mas importante, agua caliente! La comida del restaurante muy buena, cenamos de maravilla! La piscina una verdadera lastima, si hubiera hecho mas calor la hubiéramos usado!」

「It's a very nice place. Simply it's home away from home. 」

「Good place to stay at for a layover. Cheap, spacious rooms, and they provide breakfast. Place is hard to find and it would help if they had a sign thay said "El Sueno Homestay" outside the Main Gate instead of our driver wondering if this is the place, calling the lady, then her coming outside. The place is pn Muthiaga Lane (Its a Blue sign) and leads all the way to the end on the left. The locals helped us find it. But yes, def good place to stay for a night while you transition to your next...

「I nice and clean place. 」

「初回のアンケートで既述。 なお、トイレの明かりが2つとも点かなかった。 レセプションのスタッフの対応は良かったが、一部のスタッフに問題あり。工事中でやる気がないのなら、客を呼ばないで欲しい。 部屋の狭さはたいして気にならないが、せめて椅子を一つ置いて欲しい（机は無くてもよいが）。」

「The staff were friendly and very accommodating.」

「I am from the US, so according to the US standards, this property was average at best. The hotel room was cleaned every day. I felt my things were safe there. We had no issues with safety. There were fresh water bottles every day. The bathrooms functioned well, and there was no mold. The room was spacious enough. The location was very convenient for me. I would never find it if I didn't have a driver, though. The service was excellent. The team was friendly, very accommodating, and prompt....

「Good and clean environment. Great customer service 」

「Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again.」

「The hotel is very convenient just off the main Nakuru - Mombasa highway. The bedroom was good and clean, but the bathroom was not working well, had standing water on the floor and not so clean. The staff were helpful, but for some reason my online booking was not received and so it was lucky they had space and I had to get cash to pay. The hotel could be heading in the right direction, but needs more attention to the detail they have in the bedroom to other aspects of the facilities」

「There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night.」