Hellevad Vacation Rentals

"No bench for the suitecase. Automatic light in the bathroom witch ment sharp light when usig at night. Toilet paper role to close to toilet, inconvinient placement."

"Room was good, also the Breakfast"

"Over all very nice. Will be happy to come back"

"Charming hotel. Rooms are very large and well appointed. Breakfast is very good. The hotel is very well kept and the town of Tonder is beautiful and historic."

"I would not recommend Hotel Østersø. We arrived in Aabenraa for a 4-night stay for 4 guests in 2 rooms, costing nearly $900, and the property was nothing like what we expected from a functioning hotel. The building looked abandoned and poorly maintained, with broken glass near the front entrance/parking area. It did not feel safe or suitable for guests. There appeared to be no other customers there, and the property lacked basic hotel facilities and atmosphere. The condition of the building made us extremely uncomfortable, especially since we were traveling as a group and expected a clean, safe place to stay. This was not a normal situation where we simply changed our minds; we could not reasonably stay somewhere that felt unsafe and neglected. We immediately contacted Expedia for help and a refund, but the hotel refused to waive the cancellation policy. In my opinion, a cancellation policy should not apply when the accommodation itself is unsafe, not properly maintained, and not provided as advertised. This experience caused major stress, wasted time, and left us scrambling to find another place to stay. Guests deserve honest listings and safe accommodations. Based on what we experienced, I would strongly avoid this hotel."

"A bit of a mixture feelings about the place. Although in overall it looks great and sleep was comfortable, and the place was clean enough, the overall experience was somewhat mediocre for the price. Plus, perhaps expected too much from a 300+ years old tavern... The breakfast was rather basic, thought with fresh good bread."

"The room was very clean and the staff were exceptionally courteous and friendly throughout my stay. The room itself was a bit on the small side, and the walls between rooms are quite thin, so you can hear your neighbors. Breakfast was okay but fairly basic, nothing particularly memorable. Overall, I found the hotel somewhat overpriced, but it seems to be one of the better options available when staying in Aabenraa."

"The room could've been better with a double bed, but other than that there was nothing wrong with the place. It was perfectly located near the train station."

"Pro’s: Bed was reasonable. Room was a comfortable size, there was an on suite bathroom. Nice enough breakfast. Con’s: Terrible, strange rude women at reception every day and night. Correction, she was never at reception but in a room behind with a dart board etc where you had to call to her to come to reception to do her job which she clearly didn’t want to do. Rude in her speaking to us, irritated that we had German passports but spoke English. Weirdly ending sentences halfway through with eyes strangely rolling. She didn’t even open the passports to check if we are who we say we are. I’ve never seen that before at a hotel. In the morning coming to clean our table with a wet cloth but cleaning only half the table half heartedly doing half her job as usual. Pools outside all dark brown with fungi growing in them. Broken football goal fallen over with the net twisted around the top post also in full view of the breakfrast area outside as is the pool. Bathroom, ours had a glass shelf half inside a metal frame slanting at 30 degrees towards us and with a glass hand soap dispenser teetering on the edge. I had to take it down to the basin for fear of it falling and what if the loose glass shelf fell on my foot. Weird basin and shower combination tap with a long pipe to the basin and a switch to change between the shower and the basin. Once we had showered a terrible smell came up from the shower drain which filled the whole hotel room making us barely able to breath. "