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DoubleTree by Hilton Helena Downtown

4.0 star property
Guests gather around the inviting lobby fireplace before exploring downtown Helena with the convenient area shuttle that reveals the city's hidden treasures

Choose dates to view prices

DoubleTree by Hilton Helena Downtown welcomes visitors with a fireplace and Italian dishes at Bella Roma. Relax on the terrace or in the 24-hour gym. Attentive staff offers concierge and dry cleaning/laundry services, highly appreciated by guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is ￥28,498
￥31,096 total
includes taxes & fees
May 23 - May 24
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About this property

DoubleTree by Hilton Helena Downtown

  • Upscale hotel near the airport
  • Consider a stay at DoubleTree by Hilton Helena Downtown and take advantage of a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Roma, features Italian cuisine. Stay connected with in-room WiFi (surcharge), with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a bar and a 24-hour gym.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), a free area shuttle, and coffee/tea in the lobby
    • A front-desk safe, a banquet hall, and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 72 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and safes.
  • Other amenities include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 50-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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￥32,743 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Helena Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Helena Downtown?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Helena Downtown on May 23, 2026 start from ￥28,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Helena Downtown?

Check-in begins at 4:00 PM.

What time is check-out at DoubleTree by Hilton Helena Downtown?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Helena Downtown located?

Situated near the airport, this hotel is within a 10-minute walk of Holter Museum of Art, Original Governor's Mansion, and Reeder's Alley. Cathedral Church of St. Peter and Cathedral of St. Helena are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 297 out of 517 reviews
Rating 8 - Good. 147 out of 517 reviews
Rating 6 - Okay. 40 out of 517 reviews
Rating 4 - Poor. 20 out of 517 reviews
Rating 2 - Terrible. 13 out of 517 reviews

Reviews

Verified

8/10 Good

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities
Very clean, super nice staff, pool and hot tub were very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, amenities
Staff are wonderful and we love the location gym and laundry. We stay here every time we visit family.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and restaurant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities
Great Staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is wonderful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and room was clean. Will book with this hotel again in the future.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Shauna Marie

Liked: Cleanliness, staff & service, amenities
Perfect location and great service
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and accommodations

Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, central, walkable. Laundry on site.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Great view from my room!!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Good location and nice sized clean rooms . Bathroom a little small
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kent and Karen

We always like to stay at this property when we are in Helena…good rates, lovely rooms with comfortable bedding and a great Italian restaurant next door!!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and informative. Enjoyed our stay.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Lukas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was run down and dirty. Evening/night staff was not friendly at all. If he doesn’t like his job, he should do something else. Morning staff were excellent. Phone in room was broken. Heating in room very noisy. Location is amazing!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Nicole

Liked: Room comfort

Good location

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in was not great. We weren’t greeted, we were not even sure we were in the right place. After much time waiting we were given our room key card. Computers were down. They seemed short staffed. The room was good and very comfortable. We were disappointed that the hot tub was not working. The location of the hotel is great!
Cathedral
Nighttime view from hotel window
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities
This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff so very helpful. Clean updated room made for a wonderful stay .
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Katrina L

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind
Stayed 2 nights in Mar 2024