ヘレナの格安ホテル

「Very comfortable. Service is also good. It's also most suitable for long stay.」

「When I arrived, even though I had a reservation confirmation on my phone, there was no room for me. The desk clerk said I did not have a reservation in their system. My email from Expedia told me that I did, and I showed it to the clerk, but it made no difference. I was out in the cold without a room. I had to make other arrangements after driving 11 hours to get there.」

「The sheets and bedding were clean, but VERY worn out (balls on sheets) and pillows brownish and smelled like an old man. Everything els very nice」

「Warning - DO NOT BOOK! Steer clear of this. It is run down- the front doors won’t shut/ open in Lobby and have huge rust holes in them. Hostess told us TV wasn’t working this night and that there would not be breakfast- as it was being remodeled- the lobby seemed well maintained except for the doors. (after getting up to the room- you wouldn’t pay me enough to eat anything there anyways) The hallways, staircase and rooms smelled like urine. In the first room, The bathroom had hair all over...

「good」

「Grounds and overall appearance of condition on hotel was unpleasant. One of the reasons we chose the hotel was pictures online. They were NOT accurate!! Wanted to soak in Hot tub it was out of order! Breakfast was provided but the experience trying to serve ourselves food was not great! Out of most things offered at 8 am and did not have a clean presentation. The staff was arguing among s themselves within ear shot of customers walking to and from lobby. Unprofessional. Would not recommend nor...

「Plain exterior outside surprised us with IMMACULATE indoors at every turn, friendly offer of suitcase carried by host at desk due to elevators out of service. we had clean comfort at a fair price and every interaction with staff was friendly. Plenty of parking. Thank you!」