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"Great stay and really lovely staff. If I was to nitpick, the only issue is maybe a bit far from the centre but plenty of cheap parking nearby! "

"My sister and I had an incredible stay at Leonardo Hotel San Sebastián. The hotel is absolutely impeccable — spotless, elegant, and perfectly located. But what truly made our experience unforgettable was the staff. Everyone was so kind, warm, and always willing to help with a smile. We especially want to highlight the young woman at the front desk during the day — she was absolutely wonderful. Her kindness, professionalism, and attention to detail made us feel genuinely welcome and cared for. She went above and beyond to make our stay smooth and special. Thank you, Leonardo Hotel team, for such a beautiful experience. We can’t wait to come back! "

"The location is key. Right next to train and tons of shopping and food"

"Staff is friendly and helpful - front desk, cleaning, and dining room staff members! Rooms were clean and thw hotel is close to great restaurants and old town!"

"Great roof top sit area"

"Tasteful stylish room decor"

"Room was clean and staff were friendly"

"The hotel was welcoming from the minute we walked in. Our rooms overlooked the river and the Bizkaia bridge. The restaurant on-site was great too!"

"Just fabulous. Roof top bar was the best view of the museum. Service was fabulous. Room and recommendations were excellent- I would choose it again "