When we arrived, the hotel was closed. In fact all the furniture, beds, and appliance were in the parking lot. No one was there and a sign in the window said "CLOSED". I called 501-588-1986, the number you listed for OYO and they know nothing about the hotel or its closure. There were 7 other person at this hotel with similar experiences with OYO. Get OYO off your website. I called their "customer service" today. They said they could do nothing about it because I looked through EXPEDIA. OYO said to call Expedia and then OYO representative hung up the phone. Its a Chines company ripping of Americans If OYO remains on your bwesite, I will never book on your again.
Donald
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Thomas
2024 年 4 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Closed down
Thomas
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
alan
2024 年 4 月 8 日
This property is not a motel any more it is being renovated and has been under construction for months according to the builder on site. We received an email confirming our reservation this afternoon, yet when we arrived the sign on the door stated this is no longer a motel. Pathetic vetting by Expedia after paying our deposit. Will Expedia do any about this?
alan
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Lydia
2024 年 4 月 8 日
Lydia
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Robin
家族旅行
2024 年 3 月 25 日
気になった点 : 清潔度、施設のコンディションと設備
My reservations were accepted and the place was closed and under construction when I arrived to check in.
Robin
2024 年 3 月に 2 泊滞在
2/10 (非常に不満)
Beverly
2024 年 3 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Arrived for our stay and the property is closed.
Beverly
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Harold
カップルで旅行
2023 年 9 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Did not stay. Room was supposed to be non smoking but had a strong odor of smoke . There was a commode sitting on the sidewalk by the room. Checked in looked around checked out and left. Didn't ask for refund but should have. Did not feel safe no chain on inside of door. Sketchy surroundings. Property very run down.
Harold
2023 年 9 月に 2 泊滞在
8/10 (良い)
Sherrie
家族旅行
2023 年 7 月 31 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sherrie’s review
We came to the lake for the day. Swimming, hanging out got a room for the night due to drive was a long way back. Room was fine and clean. Service was questioning need for additional blankets due to being cold. I didn’t like that and need breakfast to be included.
Sherrie
2023 年 7 月に 1 泊滞在
6/10 (普通)
Susan
グループ旅行
2023 年 7 月 31 日
良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
Very disappointed
The pictures on line do NOT represent the property condition. Managers were polite. Very bad lobby appearance. Horrible smell of stale smoke. Cluttered junky behind lobby. Door eats covered with several different patterns of curtains. Didn’t tell me where ice was. My husband saw a woman come out of a room with only panties on when I was in the office. It appears that people might live there. The air conditioner cooled after we figured out the settings. The knobs were loose and turned around and around loosely. Property was ragged. Grass and etc not cut/trimmed. Pool run down and empty.
Susan
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
Sandra
家族旅行
2023 年 7 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed here several months ago and it was nice. The room we hot this time is awful. Tub won’t drain. Hair dryer fell off the wall and doesn’t work anyway. Phone doesn’t work. No one will answer my cell phone . No one answers the bell at the office when I went over to ask for a new hair dryer. What a mess.