Head of the Harbor Vacations from ￥187,188

For a room labelled "deluxe" - expectations were not met. Furnishings had peeling/chipped vaneer, surfaces and under the bed were very dusty. There was a constant noise in the ceiling. Like a ball bearing dropping every 10 seconds or so. We mentioned it at the front desk - it stopped momentarily before starting up again for the rest of our stay. Front desk service was minimal.

I liked that it was a short walk to Times Square and everything was fairly close. Room was clean and facilities too.

No issues. Nice property, good location, attentive staff. Only knock is that the family suite has some very sharp edges that are eye-level for kids and had us worried. Throw some corner protectors on those and it’s a very reasonably sized and comfortable launching point for exploring Manhattan.

Everyone on staff was helpful, accommodating and always smiling! We truly enjoyed staying here.

Location was perfect and the room was very clean and modern. All staff were excellent and very helpful.