4/10 (不満)
Amy S.
2025 年 8 月 17 日
気になった点 : 清潔度
I am at a loss as to how this property has the excellent rating it has. Upon arrival, there was a pile of dirty towels on the laundry room floor, two of the three sliding doors won’t open (one being the only outside door to the lower pato), there were two pods of laundry detergent for our use, one roll of TP (one in each bathroom), and the hot tub was disgustingly filthy. Owners said they’d have maintenance come the next day, but it was the evening of our forth day (the last for most of our party) before they came. Not to mention the wad of hair in the shower. Boards on the deck & stairs to lake are rotted through & the kids got splinters from the handrail. The owner said the guests just before us were not respectful, but that does not negate their responsibility for cleanliness upon our arrival. It’s only an amminity if you can use the item. I will be asking for a refund.
Amy S.
2025 年 8 月に 6 泊滞在