「Staff was great in looking out for our comfort. The beds were very comfortable and the room was kept very thoroughly clean throughout out stay. Top notch service!
The hotel was. nearly 30 minutes from Victoria and far for most attractions, the visit to the Hatley Castle, the grounds and the university was an all day delight and within 15 minutes or so. 」
「One of the best hotel experiences I’ve had ever. Thoughtful, curated design, brand, new sweets, amazing lounge and restaurant, spared no expense on design details. I would hazard a guess that if this hotel were in a major center, it would be $1000 a night.」
「There are no stores unless you take a bus to downtown, and it is difficult to buy food easily. Also, at noon, the cleaning staff unlocked our room and entered without permission, which was scary. It was very unusual for a hotel not to provide a tag or magnet that said "no cleaning required," which was very annoying.」
「口コミの高さから2日間利用させてもらいました。スタッフの方々がとても丁寧かつ親切でゆっくりすることができました。
また、チェックアウトの日に雪の影響により、交通手段がシャットアウト。どうなることかと思いましたが、ダウンタウンとフェリーまで車を出して下さり、観光まで楽しむことが出来ました。言葉で伝えきれないほど感謝でいっぱいです。
ビクトリアに来た際には、是非とも宿泊することをおすすめします。本当に最高の対応をありがとうございました。
Thank you for 2days. I was glad to stay here because they were so kind and excellent. I’ll recommend this hotel. 」
「We enjoyed our stay with a lovely kitchen that helps us for some cooking when feeling a little bit tired having dinner outside.
Pressure of water flow in a shower room need to be improved.」
「The staff were always friendly and helpful. There were delicious fresh baked goodies available every morning at the front desk shop, and location was so handy to the city, Beautiful location too!」
