「We never saw any staff. The room was hot, so we called and they said they would turn down the thermostat (I guess remotely?), but it never seemed to get any cooler, which made it difficult to sleep well. There was a small fridge and a coffee maker in the hallway for the 3 rooms on our floor, but nothing in the fridge (hoping for bottled water), and no coffee pods. We called about that, too, and they said staff would be in at 1:00…we were checking out at 11:00. He said to check the kitchen. I did...