「The stay was excellent, the staff was very friendly, rooms were clean and comfortable. The kids had a fun time on the waterslide and it's the perfect way to get them tired after a day of travel. Only thing that would have been nice is a hook in the bathroom to hang the hand towel instead of leaving it on the counter.」
「While its not one of the newest hotels in Kelowna, it was convenient option for us, while visiting a family member in the hospital.
The room was always clean, and the mattresses were very comfortable. We appreciated the daily coupons for breakfast at Ricky's, located next door. You can choose a $10 breakfast, or have $10 deducted from your menu choices.
All interactions with staff illustrated their commitment with excellent customer service. It was a very pleasant experience for us. 」
「Really enjoyed our stay from start to finish! The hosts went above and beyond to ensure we could enjoy the hot tub and had everything we needed to be comfortable. Breakfast was incredible! Would definitely stay here again! 」
「I didn't realize there was a hold on funds as well as the fee to stay so that set us up for a sad stay, probably my fault for just being fairly new to staying in hotels. The guy behind the counter wasn't very personable or reassuring either. 」
"During staying my rental car battery was dead. Hotel staff was so kind that she contacted rental car shop and asked other customers who have battery charger."
