Hartford Vacations from ￥175,110

Staff was very courteous and friendly. The room was spotless. Overall excellent experience!

Beautiful place in a perfect location in downtown Asheville

Thank goodness we were on the 3rd floor because the floors were quite creaky. Water pressure was horrible . We smelled smoking a few times and lastly, the pull out sofa bed was terribly uncomfortable and it made horrible sounds everyone she moved- she’s a small 11 year old. Our king bed was very comfortable. The staff was super kind & helpful!!

Everything was lovely! Especially the spa experience, we enjoyed the relaxing atmosphere and beautiful facilities. We also dined at four of the restaurants onsite and the food throughout the property was excellent!! We are already looking forward to our next visit.

While the room and hotel are beautiful, we had an unfortunate situation that was not handled well at all. We were staying on the fifth floor and there was a rooftop wedding with the most excessive noise. We let the hotel know before 9 that it was happening and were told that the wedding would end at 11 and it would be quiet by then. When I called again at 10 because it became intolerable, I was offered a room change. Frankly I didn't want to pack up all my belongings at that hour. While a refund for the nights stay would have been nice, not even a a drink at the bar was offered. Staff was matter of fact and not even apologetic.