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Holiday Inn Hartford Downtown Area by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Holiday Inn Hartford Downtown Area offers a practical urban retreat in the heart of the city. Relax in the garden or swim in the indoor pool after visiting the nearby XL Center. Enjoy high-speed WiFi and laundry facilities, perfect for business and leisure travelers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Housekeeping
  • Laundry

About the neighborhood

Map
06108, CT, East Hartford, 100 East River Drive

Getting around

  • Hartford Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

About this property

Holiday Inn Hartford Downtown Area by IHG

Hotel near Connecticut Convention Center
Xfinity Theatre is located near Holiday Inn Hartford Downtown Area by IHG, which provides a garden, laundry facilities, and a bar. The on-site American cuisine restaurant, The River Walk, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, outdoor furniture, and meeting rooms
Room features
All 215 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Microwaves, travel cribs, and coffee/tea makers

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board
DoubleTree by Hilton Hartford - Bradley Airport
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
The price is ￥18,902
￥21,737 total
includes taxes & fees
Nov 20 - Nov 21
DoubleTree by Hilton Hartford - Bradley Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 18 2024 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford

Frequently asked questions

Does Holiday Inn Hartford Downtown Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hartford Downtown Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hartford Downtown Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hartford Downtown Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hartford Downtown Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hartford Downtown Area by IHG located?

Situated in the business district, this hotel is within a 15-minute walk of Connecticut River and Connecticut Convention Center. Mortensen Riverfront Plaza and Connecticut Science Center are also within 15 minutes. Hartford Union Station is 25 minutes by foot.

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Holiday Inn Hartford Downtown Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Atiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was really clean and quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I TRULY recommend this hotel the check in people were friendly the room was clean GREAT STAY
Stayed 1 night in Aug 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Good experience, front desk staff very friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal for taking an Uber to the xfinity theater. The room was clean, staff were friendly. We would stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway, not much in the immediate area except for car dealerships. Convenient place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Front desk was great. The lady that checked us in was Hope and was amazing to my wife and her needs
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Good checkin
Stayed 1 night in Aug 2023

4/10 Poor

Mitzy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel worked for we only needed a place to catch a few hours sleep. But sadly the hotel was rundown and not clean, especially the bathrooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Hotels needs TLC
Stayed 1 night in Sep 2023

10/10 Excellent

Jamie

Liked: Staff & service
Great proximity to convention centre, loved the daily walk. Hotel seems like it’s had water issues on the top floor
Stayed 3 nights in Jun 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area very closed in and the smell of chlorine was so strong we didn’t even go in. Complimentary coffee and fruit but had to pay for a breakfast. Did not enjoy our particular waitress but the others seemed pleasant and check in staff was great. The room was clean and comfortable. Overall a great stay.
Stayed 1 night in Sep 2022

2/10 Terrible

KIMBERLY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay at this location

Will never stay at this property again it was filthy. This location seriously needs to be renovated and remodeled
Stayed 1 night in Jul 2023

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Room 207, coffee maker not working. It would have been a better stay if there was free breakfast. Even free coffee and bagel ir muffins at the lobby at least.
Stayed 1 night in Mar 2023

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
I was attending an event at the convention center, so this was a super convenient and affordable place to stay. It actually would’ve been walkable to avoid paying for event parking, but it was a little cold. My only complaint was that the shower could’ve been cleaner. The front desk staff I dealt with was super sweet, and while I didn’t have time to enjoy the amenities, the bar and pool looked very nice!
Stayed 1 night in Mar 2023

4/10 Poor

natalie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down hotel 3 cars surrounding mine all broke into glass everywhere No coffee or breakfast served as stated
Stayed 2 nights in Jul 2023

2/10 Terrible

Muriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible front desk service
Stayed 1 night in Jul 2023

6/10 Okay

Cathy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was old and floor was horrible stained. The wallpaper in the halls was peeling and wrinkled. Needs a complete remodel.
Stayed 1 night in Oct 2023

2/10 Terrible

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing housekeeping not good at all j hair in shower bug in room bye heater windows never stay there again
Stayed 1 night in Dec 2022

8/10 Good

Danielle

Liked: Cleanliness, staff & service
It was convenient to our agenda and the room was plenty large. Hallway outside our room was in need of repair from water damage. We got comp breakfast with our stay but the restaurant tried to charge us and the front desk was not so nice when i asked about the complimentary tickets for our breakfast.
Stayed 1 night in May 2023

2/10 Terrible

Pardeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't stay there door was broken staff unprofessional door key not working and didn't refund my money
Stayed 2 nights in Jul 2023

4/10 Poor

ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Had to take cold showers due to limited hot water . Not clean as expected and the bed was terrible
Stayed 2 nights in Dec 2023

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
The staff was wonderful. The equipment of the building had some problems. My A/C unit would only keep the temperature at a very cold 59 degrees and no matter what setting you were on, it would inevitably go back to 59 degrees.
Stayed 2 nights in Jul 2023