I was extremely disappointed with the condition of the room during my recent stay. The towels smelled unpleasant and had visible stains. The bathroom floor was covered in hair, which made it clear it hadn’t been properly cleaned. Most concerning of all, the bed had what appeared to be blood stains and boots prints—completely unacceptable for any lodging, let alone at the price we paid.
For the amount we spent, we could’ve stayed at a motel with much better cleanliness and service. To make matters worse, housekeeping appeared to be done by untrained teenage boys, which may explain the lack of professionalism and attention to detail.
This experience was incredibly frustrating and not at all what we expected.