Harbor Island Vacations & Trips from ￥460,683

Nice place and nice location. Not the best condition, beach is usually dirty and no stuff walking around to clean.

La playa necesita de más limpieza en cuanto a piedras y sargazo . Tienen que solucionar el tema de las abejas , mejorar la calidad de las habitaciones así como los productos de higiene ,los café por dios mejorarlos.El personal bien atento y sociable fue de lo que más me gustó

Recently returned from 6 days at the Atlantis. (Family of 3- 2 adults and 1 child (12)) We had an amazing experience! We stayed at The Cove and opted for the club level- which was well worth it for us! (Note- the club lounge does not allow kids under 12- staff is strict about this policy) Club includes a full breakfast in the morning and small bites after. Later there is a happy hour and a dessert bar. This helped us not always go out. (However, the club concierge was great!) The room was spacious for 3 of us. The view from the room was amazing! Apparently there was construction on a pool and some balconies during our stay- both of which we could see from our room- but we could barely hear anything. The Cove was conveniently located. We walked to dolphin cove, the water park, and most of the other hotels. Otherwise- there was a shuttle every few minutes. Everyone we encountered was beyond friendly. We’ll definitely be back!

I am at room 14-574--we have to tell you we are very dissapointed--we came here thinking we would have no issues on the 3rd of July--as soon as we got here the regular elevator in the west wing was down, then the power went out. We had to use the service elevator stuffed like sardines. We could not get to our room. When we tried to order food by the pool, there was only 1 person working the pool area...just 1...took us over 90 min to get food from them. How do you have 1 person working the entire pool??--My kids needed to nap and take a shower. This was not possible until much later. Then when we did change and try and go out to eat, everything was closing and could not get any food. We had to eat at shake shack. Then when we finally went upstairs the tv did not work in our room. We called downstairs and they said they were working on it. The following day almost 24 hours later they still did not fix the tv. I had to call service again and finally they fixed it...almost 24 hours later. The 1 jecuzzi you have we went to use it and its broken and cold water. It does not work. These things are the bare minimum of stuff that should be working without any issues. I am demanding a partial credit for this at the very least. I am not very happy--please rectify the situation.d