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The Noble Swan Hotel & Spa

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
72 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    4 min walk
  • Popular Location
    Hoan Kiem Lake
    7 min walk
  • Popular Location
    Ngoc Son Temple
    10 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Hanoi

The Noble Swan Hotel & Spa is located in Hanoi's Hoan Kiem neighborhood. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • Popular Location
    St. Joseph's Cathedral - 4 min walk
  • Popular Location
    Hoan Kiem Lake - 7 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 8 min walk
  • Popular Location
    Hoa Lo Prison Museum - 10 min walk
  • Popular Location
    Ngoc Son Temple - 10 min walk

Getting around

  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Hanoi Jade – Restaurant with a bar offering local and international cuisine. Serves breakfast and dinner daily.

About this property

The Noble Swan Hotel & Spa

4-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
2 restaurants, a full-service spa, and a coffee shop/café are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, valet parking, massage/treatment rooms, and a microwave in a common area are onsite. All 52 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and electric kettles. Free WiFi and minibars are standard, as are LCD TVs with digital channels.
The Noble Swan Hotel & Spa offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
The Noble Swan Hotel & Spa features a full-service spa. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A complimentary breakfast is offered. Wireless Internet access is complimentary.
A business center is on site at this 4-star property. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
The Noble Swan Hotel & Spa is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.
Swan Spa & Treatments has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room.
The spa is open daily.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Diners ClubDiscoverJCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 575000 per vehicle (one way)
  • Self parking fee: VND 115000 per night
  • Valet parking fee: VND 227000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Noble Swan Hotel Hanoi
  • Noble Swan Hotel
  • Noble Swan Hanoi
  • Noble Swan
  • The Noble Swan & Spa Hanoi
  • The Noble Swan Hotel & Spa Hotel
  • The Noble Swan Hotel & Spa Hanoi
  • The Noble Swan Hotel & Spa Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: VND 115000 per night
  • Valet parking: VND 227000 per night
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast
  • 2 restaurants and 1 coffee shop/café
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Nearby things to do

Activities

Where to eat

4.2

Very Good

5 - Excellent
31
4 - Good
32
3 - Okay
4
2 - Mediocre
4
1 - Poor
1
4.4
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.2
Property condition

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

The room a bit too small. They dont do thorough ckeaning so you can see mark from old guest. All need to do is give the wall a good wipe not just the bathroom floor. Everything is there in the room but lack cleanliness. The are very strict on checking in time. We arrive around 9 am and they let us wait until afternoon before we xoukd get in toom. Sone gotel tend tp let you in as not all room are occupied and even if they do . .some guest leave very early. The location however was goid staff was friendly and kind.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience. Hotel was centrally-located, room was clean and spacious, staff was always friendly and helpful (thank you especially to Ian!). Will stay here again next time I am in Hanoi.

Stayed 1 night in Nov 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

We booked a suite balcony room. When we checked-in we got a room without a balcony on the lowest hotel floor (level 3) facing the road. When we questioned reception they said there had been a mistake and they were fully booked and there were no more rooms. After about 30 mins they called us and asked if we wanted a discount at the restaurant or if we needed airport transfers both of which we did not need. After questioning them again and 1 hour later the receptionist said that the room we were in was the room we booked (we had no balcony) and made no acknowledgement of her previous comments about it being a mistake and their error. After persisting and explaining it was not the room we booked, the receptionist finally said that she could move us to a different room but it still was not the room we booked but had a small balcony. Although unhappy, we moved. There was no acknowledgement that they could not give us the room we booked and paid for after this. Given all the great reviews for this hotel, it was such a shame. Breakfast was good, as was the man managing breakfast. Although the hotel was clean and quirky, we would not return.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

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