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Silk Queen Hotel

4.0 star property
Upscale spa hotel, walk to Hoan Kiem Lake

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Silk Queen Hotel

Photo gallery for Silk Queen Hotel

Exterior
Outdoor pool, open 6 AM to 10 PM, sun loungers
Suite, Terrace, City View | 1 bedroom, premium bedding, down comforters, minibar
Breakfast area
Reception

Overview of Silk Queen Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is ￥19,616
Price available on 2024/5/9

Check out the area

Map
10000, Hanoi, 100 Hang Gai Street, Hoan Kiem District
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

View all photos for Suite, Terrace, City View

Suite, Terrace, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Terrace, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Grand Double or Twin Room, City View

Grand Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Grand Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room, No Windows

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room, No Windows

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Separate bedroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Silk Queen Grand Hotel
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Free WiFi
Restaurant
7.8 out of 10, Good, (149)
The price is ￥10,106
per night
Apr 24 - Apr 25
Silk Queen Grand Hotel

About the neighborhood

Hanoi

Silk Queen Hotel is located in Old Quarter, a neighborhood in Hanoi, and is in a shopping district and near the airport. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 7 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • Pizza 4Ps 11B Bảo Khánh - 4 min walk
  • Met Restaurant - 2 min walk
  • Chất Coffee & Drinks - 1 min walk
  • Gau Coffee & Bakery - 1 min walk
  • Phở Gà Hà - 1 min walk

About this property

Silk Queen Hotel

Luxury upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Silk Queen Hotel, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in a deep-tissue massage, thalassotherapy, and a manicure/pedicure at Silk Queen Spa, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Swimming pool with sun loungers
  • A roundtrip airport shuttle (surcharge), an outdoor pool, and express check-in
  • Tour/ticket assistance, multilingual staff, and a gift shop
  • A computer station, coffee/tea in the lobby, and free newspapers
  • Guest reviews give top marks for the location
Room features
All 60 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels and DVD players
  • Refrigerators, on-request microwaves, and tablet computers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (700 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day
Cribs (infant beds) are available for VND 350000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 350000.0 per day
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel Hotel
Silk Queen Hotel Hanoi
Silk Queen Hotel Hotel Hanoi

Frequently asked questions

Does Silk Queen Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Silk Queen Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Silk Queen Hotel on May 9, 2024 start from ￥19,616, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silk Queen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Queen Hotel?

Motorcycle parking only.

What time is check-in at Silk Queen Hotel?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Silk Queen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Silk Queen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 423000 per vehicle applies.

Where is Silk Queen Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

Silk Queen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 482 reviews" "
Rating 8 - Good. 183 out of 482 reviews" "
Rating 6 - Okay. 47 out of 482 reviews" "
Rating 4 - Poor. 20 out of 482 reviews" "
Rating 2 - Terrible. 1 out of 482 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was very outdated and required more cleaning. The shower itself did not work as intended with the shower head. Mould on the floor. It was very noisy every night from both outside and from the room next door (partially because we had a an interconnecting door to the next room which was inconvenient). As we checked out they charged us for bottled water that was used?! Never stayed in a hotel that charged you for using bottled still water and on the mini fridge price list this was not stated. Overall this hotel is not very good and we most definitely will not be staying here again.
Stayed 2 nights in Apr 2024

8/10 Good

Sanjay

Stayed 2 nights in Mar 2024

4/10 Poor

Noriko

Disliked: Cleanliness, property conditions & facilities
Even though I took a careful shower, the floor was completely soaked. I now understand why rubber sandals were provided. The power outlet in the room was loose and I had to move the TV and plug it in from the back to charge my phone. The room was large and good but not recommended for a price.
Stayed 5 nights in Nov 2023

6/10 Okay

Morris

Central location in old quarter
Stayed 4 nights in Nov 2023

4/10 Poor

Carolyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool needs a good clean!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service
Excellent location in the middle of old quarter, and the staff were really friendly and welcoming! The breakfast was nice and rooms a good size. The pool is ok, but it’s s shame the pool/rooftop bar wasn’t open - we ended up taking the beers from our mini bar to enjoy on the roof for sunset!
Stayed 2 nights in Oct 2023

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness
Perfect area for being amongst it all ,room was nice an clean ,,they don’t replenish the fridge with water, beer etc ,,,if they did they would make heaps of etc money from it ,,,make a basket up too of chocolates,Chips ,etc ,people would buy it as sometimes can’t be bothered walking the streets to circle k ,looking for treats .needs to understand English a bit more if at front desk , Don’t promote pool bar ,if no pool bar false advertising ,
Stayed 8 nights in Oct 2023

10/10 Excellent

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location,good size room and very friendly staff would recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Ian

Liked: Room comfort
3 days in Hanoi
Nice enough hotel but terrible staff service. Would not stay there again because of the service
Stayed 3 nights in Aug 2023

10/10 Excellent

Anne

Great people
Stayed 1 night in Aug 2023