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Pullman Hanoi Hotel

Photo gallery for Pullman Hanoi Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Terrace/patio

Overview of Pullman Hanoi Hotel

UNESCO Sustainable Travel Pledge

Pullman Hanoi Hotel

4.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
10000, Hanoi, 40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street)

Explore the area

  • Popular LocationVan Phuc Diplomatic Corps12 min walk
  • Popular LocationHo Chi Minh Mausoleum15 min walk
  • Popular LocationFlag Tower of Hanoi19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Pullman Hanoi Hotel is located in Dong Da, a neighborhood in Hanoi, and is near a metro station. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hanoi Botanical Garden and Lenin Park. Ho Tay Water Park and Bao Son Paradise Park are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Temple of Literature - 11 min walk
  • Van Phuc Diplomatic Corps - 12 min walk
  • Ho Chi Minh Museum - 15 min walk
  • Ho Chi Minh Mausoleum - 15 min walk
  • Flag Tower of Hanoi - 19 min walk

Getting around

  • Hanoi Railway Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

About this property

Pullman Hanoi Hotel

Luxury Hanoi hotel in Dong Da, near Temple of Literature
An attached winery, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Pullman Hanoi Hotel offers 240 shared accommodations with air conditioning, fireplaces, and minibars. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, French, German, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 23 for adults and USD 11.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Cheminee
  • Mint Bar

Things to do

  • Aerobics classes
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Winery attached
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6241 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Executive Lounge for reservation on Executive floor
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23 for adults and USD 11.5 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 118 out of 361 reviews
5 - Excellent 33%
Rating 4 - Good. 169 out of 361 reviews
4 - Good 47%
Rating 3 - Okay. 48 out of 361 reviews
3 - Okay 13%
Rating 2 - Poor. 18 out of 361 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 361 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Business traveler
Liked: Staff & service, room comfort
Average business hotel
Standard business hotel. Room condition is rather dated. Prompt service otherwise. Expect better experience for this price tag. Breakfast is decent. Nothing to rave about.
Stayed 1 night in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Happy traveller
Location was not so convenient if you are travelling for holiday. But no biggie as Grab is extememly affordable to get around to the old quarter. Staff was extememly helpful, shout out to Gong!! Hotel seems abit old but rooms are clean enough. Overall experience was a 4/5
Stayed 4 nights in Dec 2019

3/5 Okay

Stayed 2 nights in Dec 2019