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Phoenix Hotel & Spa

Property class: 3

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Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Phoenix Hotel & Spa provides a free breakfast buffet, a full-service spa, and more. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Double Room Single Use, City View

Double Room Single Use, City View | Premium bedding, pillowtop beds, minibar, WiFi (free)

Double Room Single Use, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Phoenix Hotel & Spa is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
000000, Hanoi, 27 Ng Phu Doan, Hoan Kiem

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    7 min walk - 0.6 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.9 km

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    42 min drive

Restaurants

  • Phở 10 Lý Quốc Sư
    2 min walk
  • Phở Gà Nguyệt
    1 min walk
  • Thái Đạt - Đồ Nướng Trung Hoa
    2 min walk
  • Mỳ Phố
    2 min walk
  • Blackbird Coffee
    2 min walk

About this property

Phoenix Hotel & Spa

  • Hotel near Hoan Kiem Lake
  • Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Phoenix Hotel & Spa provides a free breakfast buffet, a full-service spa, and more. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
    • Smoke-free premises
  • Room features
  • All guestrooms at Phoenix Hotel & Spa offer comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
  • More amenities include:
    • Slippers and local maps
    • 32-inch flat-screen TVs with cable channels
    • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (40 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Slippers

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Phoenix Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel & Spa?

Check-in start time: 2:00 AM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel & Spa?

Check-out is at noon.

Does Phoenix Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Phoenix Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot.

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