Easily the best hotel we’ve stayed in Vietnam. And we’ve been to many. Service was impeccable right from the start. Too bad we only stayed for one night.
They remembered my partner’s birthday, surprised her with a cake when we came back from touring. And layered her with a lucky charm for her birthday gift and then a fan upon knowing that we were on our way to Cat Ba.
All the staff were exceptionally helpful. From receptionists to wait staff at the restaurant. One of the highlight stays of our trip! Will definitely recommend everyone who comes to Hanoi to stay at this hotel!