- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this hotel from the moment we checked in and were greeted with warm tea and dried fruit as they checked us in. We had a balcony room and enjoyed sitting outside in the evening and listening to the sounds of Hanoi. The breakfast buffet was lovely with several made-to-order items including Eggs (fried, scrambled, poached), Eggs Benedict, Omelets, Pho, and several Vietnamese dishes. The buffet included bacon, sausage, breads, fresh fruits, salads, and warm dishes. You could not go hungry. We were always greeted warmly upon arrival or departure and every staff person was eager to help. We look forward to returning to this fabulous hotel.