Imperial Hotel & Spa

4.0 star property
Art Deco hotel connected to the convention center in Old Quarter with full-service spa
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Imperial Hotel & Spa

Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
View from room
Point of interest
Minibar, in-room safe, individually decorated, individually furnished
Breakfast served

Overview of Imperial Hotel & Spa

9.4

Exceptional

Highlight
  • Staff & service is scored top 10% in Hanoi by travelers.

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
  • Babysitting
  • Housekeeping
  • Room service
The price is ¥14,010
Price available on 2024/4/7

Explore the area

Hanoi, 44 Hang Hanh Street, Hoan Kiem
  • Popular LocationHang Gai Street3 min walk
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHanoi Long Bien Station16 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Imperial Suite Room with Old Quarter View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Family Suite Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

Connecting Room City View

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Deluxe Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Room with City view

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite Room with City view

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Suite Balcony Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Hanoi

Located on the riverwalk, Imperial Hotel & Spa is in Old Quarter neighborhood and is connected to a shopping center. Vietnam National Tuong Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral of Hanoi and Ngoc Son Temple. Hoan Kiem Lake and Hanoi Old Town Night Market are two other places to visit that come recommended.

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • Pizza 4Ps 11B Bảo Khánh - 1 min walk
  • Met Restaurant - 4 min walk
  • Gau Coffee & Bakery - 4 min walk
  • Xôi gà bún thang Hàng Hành - 1 min walk
  • Hidden Alley - 1 min walk

About this property

Imperial Hotel & Spa

Upscale family-friendly hotel near Hanoi Old Town Night Market
Located close to Hang Gai Street and Ngoc Son Temple, Imperial Hotel & Spa provides a nightclub, a free daily manager's reception, and a rooftop terrace. Indulge in a manicure/pedicure, a body scrub, and a hot stone massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and shopping on site.
You'll also enjoy perks such as:
  • Limo/town car service, a computer station, and wedding services
  • Massage treatment rooms, a reception hall, and concierge services
  • Luggage storage, a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Childcare services and travel cribs
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 32-inch HDTVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 7 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 470000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Imperial Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Imperial Hotel & Spa?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Imperial Hotel & Spa on Apr 7, 2024 start from ¥14,010, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Imperial Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Imperial Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Imperial Hotel & Spa located?

This family-friendly Hanoi hotel is located on the boardwalk/promenade, within a 5-minute walk of Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Railway Station is 22 minutes by foot.

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 233 reviews" "
Rating 8 - Good. 36 out of 233 reviews" "
Rating 6 - Okay. 7 out of 233 reviews" "
Rating 4 - Poor. 2 out of 233 reviews" "
Rating 2 - Terrible. 4 out of 233 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gwen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 2 nights in Jan 2024

6/10 Okay

Elaine Ruth

Traveled with family
Liked: Cleanliness, staff & service
Its fine
Stayed 3 nights in Jan 2024

10/10 Excellent

Darik, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights. The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sydney, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in early December for a night. It’s tucked away in a street on the northwest side of the lake, which is a 5 min walk away. I arrived in a taxi and the staff greeted me immediately upon exiting the car. They helped me with my backpack and gave me a cup a tea while signing me in at the front desk. The hotel went through a recent remodel since the last time I stayed here and it is top-notch. Super clean and felt super comfortable. The staff was very attentive throughout the stay and the breakfast buffet was pretty good! Definitely good too start up your day for Hanoi. Perfect location and walkable for everything around and there’s even foot massage places down the street you can go to right after a long day of walking. I stayed here once before 4 years ago, and tried it out again because I thought the first experience was already good. Would definitely recommend here to stay for a short or long period of time.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Great reception staff!
Hotel was located close to all attractions in the Old Town. The reception staff was Excellent. They anticipated my needs. Helped me to confirm my transport pick up for my tour to Halong Bay without me asking. They noticed I had made two separate bookings before and after Halong Bay. They pressed the lift buttons once I walked in through the door.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class reception staff
The service of the reception staff was first class. They spoke good English and were very helpful. The location of the hotel was also good- within walking distance to most places in the Old Town. What I did not like was the design on the bathroom. The glass divider on the bath tub was not long enough to stop water from splashing onto the floor of the bathroom. And housekeeping should wash the shampoo bottles. It was not pleasant to have to touch a slimy and soapy shampoo/conditioner/bath gel!
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and staff.
Very good hotel, only wish the room we got had a better bathroom. Otherwise wonderful hotel, great location and great hotel staff. Special thanks to Grace who was very helpful, friendly and made our stay better knowing we could ask her for help at any time. Would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kerri

Stayed 3 nights in Nov 2023