Verified review
2/10 Terrible
Thi Anh Duong
May 30, 2026
Disliked: Cleanliness, check-in, communication, listing accuracy
The apartment I booked for my girlfriend’s family was advertised as having a balcony with a city view. However, when we checked in, we were given a completely different apartment. The unit we received is much smaller and does not have the advertised city view. Instead, the balcony only overlooks the neighboring apartment buildings.
To make matters worse, the apartment next door is currently undergoing renovation work, creating very loud noise from 7:00 a.m. until 5:00 p.m. every day.
About three hours after check-in, I complained about the situation. The host then offered us another apartment, even though she had previously told us that no other units were available.
My girlfriend’s mother has a leg problem, so we decided to stay in the apartment we were given rather than go through the inconvenience of packing and moving again.
My girlfriend is very unhappy with this experience, and unfortunately it has left a bad impression on her parents.
Stayed 2 nights in May 2026