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Heart Hotel

Property class: 3.5

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Near Hanoi Old Town Night Market and Hoan Kiem Lake, Heart Hotel provides free breakfast (local cuisine), an airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Lake View

Deluxe Double Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Queen Bed, Lake View

  • Lake view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Partial Lake View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Queen Bed, Partial Lake View

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located on a lake, Heart Hotel is in Old Quarter neighborhood and is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Visit our Hanoi travel guide
Map
10000, Hanoi, 11b Hang Hanh Street, Hoan Kiem District

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    1 min walk - 0.1 km
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    2 min walk - 0.2 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    3 min walk - 0.3 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    3 min walk - 0.3 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km

Getting around

  • Hanoi Railway Station
    19 min walk
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Cafe Đinh
    2 min walk
  • Phở 10 Lý Quốc Sư
    5 min walk
  • The Note Coffee
    1 min walk
  • Bún Chả Đắc Kim
    6 min walk
  • King roti
    1 min walk

About this property

Heart Hotel

  • Family-friendly hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Heart Hotel, which provides free breakfast (local cuisine), an airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
    • A computer station, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms at Heart Hotel offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • On a lake

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Heart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heart Hotel?

Check-in start time: 1:30 PM; Check-in end time: midnight.

What time is check-out at Heart Hotel?

Check-out is at 11:30 AM.

Does Heart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18 per vehicle applies.

Where is Heart Hotel located?

This family-friendly Hanoi hotel is located by the sea, within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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