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Imperial Hotel & Spa

Star Rating
4 out of 5
Photo gallery

Reviews

4.6 / 5Exceptional
65 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hang Gai Street
    3 min walk
  • Popular Location
    St. Joseph's Cathedral
    6 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Imperial Suite Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Large Twin Beds
    More details
  • Family Suite Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Large Twin Bed
    More details
  • Executive Double Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Premium Double Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Premium Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Junior Suite Double Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Suite Balcony Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Connecting Room City View

    Room Amenities

    • City view
    • Sleeps 5
    • 2 King Beds OR 2 Twin Beds and 1 King Bed
    More details

About this area

Hanoi

Located on a lake, Imperial Hotel & Spa is in Hanoi's Hoan Kiem neighborhood, an area with good shopping. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's location for the sightseeing.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Hang Gai Street - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Vietnam National Tuong Theatre - 8 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • Serves breakfast. Reservations required.

About this property

Imperial Hotel & Spa

Art Deco hotel connected to the convention center in Hanoi with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, massage/treatment rooms, and concierge services. All 40 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include 2 bathrooms, refrigerators, and LCD TVs.
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Roundtrip train station shuttle (surcharge)
Limo/town car service
Shopping center shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
Room service available

Things to do

Shopping
Spa services

Family friendly

Dry cleaning service
Laundry facilities
Refrigerator
Soundproofed rooms

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Lockers available
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Japanese
Vietnamese

Business services

Computer station

Outdoors

Rooftop terrace

Spa

2 treatment rooms
Body scrubs
Body treatments
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens

Bathroom

2 bathrooms
Bathrobes
Bathtub or shower
Deep soaking bathtub
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 470000 per night.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 470000 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hanoi Imperial
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi
  • Imperial Hotel Spa
  • Imperial Hotel & Spa Hotel
  • Imperial Hotel & Spa Hanoi
  • Imperial Hotel & Spa Hotel Hanoi
4.6

Exceptional

5 - Excellent
47
4 - Good
15
3 - Okay
1
2 - Mediocre
0
1 - Poor
2
4.7
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was excellent, staff were wonderful, friendly, and helpful.

Stayed 6 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was excellent. They always knew what was good to do in town and they arranged out domestic flights for us and were in general very thoughtful. When we need to take a a flight late at night, they arranged a pack away lunch for us and stayed there for us. The food in the restaurant was also very good, especially the phó. My only complaint is that the service is sometimes too good, and can be a little pushy.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Newly renovated, clean and in a good location; 2min walk from the lake and Old Quarter...

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was amazing! The staff were incredibly friendly and couldn’t do enough for you. They even gave us a gift at check out. The room was spacious and the beds were very comfortable. The breakfast was also yummy. The location of the hotel was excellent to go to the night markets. I can’t fault this property. I highly recommend this property and will definitely be returning!

Stayed 1 night in Jan 2020

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