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Reviews

4.7 / 5Exceptional
215 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    3 min walk
  • Popular Location
    Hoan Kiem Lake
    4 min walk
  • Popular Location
    Ngoc Son Temple
    5 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room, Connecting Rooms

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More details
  • Suite, Balcony, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Junior Suite, Balcony

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Room, Balcony

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Room, 2 Bedrooms, Accessible, Courtyard View

    Room Amenities

    • Sleeps 5
    • 1 Queen Bed and 2 Twin Beds
    More details
  • Terrace Suite with City view

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Terrace Junior Suite with City view

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Essence Palace Hotel & Spa is in the city center and near the airport. Hanoi Old City Gate and Ngoc Son Temple are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Old City Gate - 8 min walk
  • St. Joseph's Cathedral - 10 min walk

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • Gia Ngu restaurant – Fine-dining restaurant offering Vietnamese cuisine. Serves breakfast, lunch, and dinner. Open 24 hours. Kids' menu available.

About this property

Essence Palace Hotel & Spa

3.5-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. All 31 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include minibars and rainfall showerheads.
Essence Palace Hotel & Spa offers 31 air-conditioned accommodations with computers and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Essencia. Services include massages.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 2 per night
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily: USD 10 per person
1 restaurant
1 bar
Free reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Designer stores
Full-service spa
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Grocery/convenience store
Laundry facilities
Soundproofed rooms

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

24-hour business center
Computer station
Meeting rooms

Outdoors

Terrace

Spa

Massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Heating

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

43-inch LED TV
Cable channels
Computer

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Individually decorated
Individually furnished
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10 per person (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 18 years old)
  • Self parking fee: USD 2 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Essence Palace Hotel Hanoi
  • Essence Palace Hotel
  • Essence Palace Hanoi
  • Essence Palace
  • Essence Palace & Spa Hanoi
  • Essence Palace Hotel & Spa Hotel
  • Essence Palace Hotel & Spa Hanoi
  • Essence Palace Hotel & Spa Hotel Hanoi
4.7

Exceptional

5 - Excellent
154
4 - Good
53
3 - Okay
4
2 - Mediocre
3
1 - Poor
1
4.7
Cleanliness
4.8
Service and Staff
4.3
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely staff. Nice room very clean good restaurant. I would like a fitness room.

Stayed 2 nights in Jan 2020

3/5

  • Liked: Cleanliness

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good position, friendly staff always willing to help, goof room and good restaurant

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at the Essence. The staff were very friendly, accomodating and thorough professionals.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The highlight from Essence Palace was the service, everyone took care of us and supported us with whatever required. Highly recommended,

Stayed 1 night in Sep 2019

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