ハンロン-ロングウッド ホテル

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Reciept」

「Clean room」

「The hotel itself was clean and comfortable. The area it's in is run down. The staff was friendly and helpful.」

「Property was dated, outside door locks didn’t work. Sketchy people everywhere. Elevators didn’t work for entire 2 night stay! Not good!」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Nice place.」

「Room was clean the place could use new curtains and furniture. However it was tidy staff was friendly and helpful」

「Convenience. Breakfasts were enjoyable.」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Clean, friendly staff, very good breakfast.」

「I was impressed by the property and staff. Excellent experience.」