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Requested an upper room, not honored. But, I understand not guaranteed. Walls were thin could hear neighbors, otherwise very good. Parking is steep at 60.00 per night valet. Great location!! No amenities no gym etc

Awesome beds. Great breakfast. A little annoying as Valet was a private company.

I booked a deluxe suite which we payed extra for so the couch bed would be in a separate area for more privacy. When we got into our room it was a studio suite..told front desk person that checked us in, and he said when you book on Expedia they can’t guarantee you the deluxe room. After saying I would need a discount for the studio price and showing him I paid for the deluxe he said he could switch me to the deluxe room. I’ve read of others having this problem and makes me want to start booking directly through Hilton website when an exact type(such as a deluxe, not studio for privacy) is needed.