Pricing was misrepresented, unit quality was poor for price sort, bathroom door was broken as was shower head and took two days to fix, most fans don't work and cleanliness was below average. However location was brilliant and the valet team couldn't do enough for you. Overall, disappointing.
Tracey S.
2022 年 7 月に 5 泊滞在
10/10 (非常に良い)
Sarah K.
2019 年 12 月 12 日
良かった点 : 清潔度
A perfect stay
We enjoyed our stay at this beautiful location. The apartment was clean and met all our needs. The location was excellent , central to all areas. The kitchen was well kitted out which we used frequently. We loved having use of the buggy. Thank you for making our stay so comfortable.
Sarah K.
2019 年 11 月に 4 泊滞在
4/10 (不満)
Nic、Cornwall uk
2019 年 8 月 11 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Disappointing apartment, not well maintained, curtains broken, fridge rusty, furniture had seen better days also lots of bugs.
Hamilton island is beautiful and will return but definitely not to this apartment.
Nic
2019 年 8 月に 4 泊滞在
6/10 (普通)
Nikki M.
2019 年 8 月 3 日
Hamilton island stay
The apartment was semi clean with sand in the apartment on arrival. The bathrooms were tidy and living room spacious. The location pin on the map is incorrect as we thought we were staying beach front. The main room has a sheet as curtain with pins holding it up.
The king beds were two singles pushed together making it very uncomfortable in the middle section of the bed. The wifi didn’t work the entirety of the stay. The buggy usage was handy to get to all pools, beach and venues. The greeting we received at the beginning was good and she explained what we needed to know. We were able to get a later check out for our flight which was helpful.
Overall a good stay, just need to fix the curtains in the main room and the pinned location on the app for accurate locations.
Nikki M.
10/10 (非常に良い)
Susan C.
2019 年 5 月 9 日
Lovely
Apartment is very clean and well located. Valet service to and from the airport was excellent. Tamara is just lovely and made it all so easy. Lots of hard surfaces so with a couple of kids it was very loud. Maybe advertise that there is no door to the master bathroom and it is all 'one room'? These are really minor complaints though and possibly down to personal taste. Definitely need more towels! (or let people know towels are limited - annoying to have to wash on holiday). The kitchen was fully equipped and everything worked properly. We particularly loved the 'bin fairy' and not having to worry about that. Overall great place to stay, the views are amazing, the service is great, the people are friendly. We all had a great holiday. Thanks.
Susan C.
2019 年 4 月に 9 泊滞在
8/10 (良い)
Gillian D.
2019 年 4 月 21 日
Great apartment for family holiday
Poinciana 201 is a great three bed apartment. Facilities were all very good and bed were comfortable. We had our 2 year old with us and there were lots of toys/books/buckets and spades. The portacot was also supplied. Location was really good and the buggy was very helpful. There is a bbq on the balcony but we didn’t use it. The apartment could do with a thorough clean (ceilings fans/ around windows and doors) but this did not hinder our experience. Would definitely return.