The check-in process was good, staff were friendly.
The room was very clean, but was in poor condition:
- there wasn’t any hooks/hangars for my jacket
- the room was just barely wider than the bed, it felt like an old bedroom in someone’s basement
- I’m not sure it was a proper matress: it was really hard, it may have been a box-spring with a matress pad on it
- there were mo screens on the windows
- 1 window was missing
- the window locks didn’t seem to work properly: when I told the Office about this & my concern that anyone could get in the room, they said “ oh that won’t happen here & we have cameras everywhere”
- I asked for 2 extra pillows but when I got them they were wet: the Office said they were sprayed to make them smell better
- the GFCI outlet in the washroom was smashed
- the towels were small: only big enough for your head/hair
- when I arroved there was a group of people gathered around a table in the parking lot being a little loud & I think they were smoking Pot
- I was only there 45-60 minutes
- when I went to the Office to tell them I was going to leave & wanted my deposit back, they did offer to give me a different room: I declined
- the Office would not refund my $100 deposit: they said they had to clean the room
- I chose not to engage the conversation any further & I left
- after following-up with Expedia, the Motel has also refused to give me a refund, so I have lost a total of approx. $230
- this was an unpleasant & expensive experience!!!